International Autos West Allis

International Autos is absolutely 💯 FANTASTIC! ! Pete the service manager along with Alex were wonderful to work with regarding service for my car! Highly recommend! ! Pete the service manager along with Alex were wonderful to work with regarding service for my car! Highly recommend! More

There are two Mercedes Benz dealers in the Milwaukee area, and I’m glad I chose International Autos Group to service my vehicle. From the time I arrived to the time I left, I was treated very well by ev area, and I’m glad I chose International Autos Group to service my vehicle. From the time I arrived to the time I left, I was treated very well by everyone. When I arrived, the service person was with a customer but immediately acknowledged me and let me know he would be with me shortly. Soon after, I had the Service Manager, Pete, help me out. Pete is professional, friendly and truly wants to help customers. He went the extra mile to ensure MB would cover any issues under warranty. I really appreciated that and the fact that they completed my regular maintenance quickly. Every staff member I interacted with was very responsive and friendly, from the sales people, admins and even the tech that drove my vehicle. Management: you make some quality hires so keep it up. If you’re looking to buy or need service, I highly recommend the team over at International Autos. More

Jake Unora was professional, knowledgable, and took the time to introduce us to the BMW we were interested in. Great followup by him as well. We looked at Mercedes and Porsches and they were fine cars bu time to introduce us to the BMW we were interested in. Great followup by him as well. We looked at Mercedes and Porsches and they were fine cars but Jake's help and the quality of the car made the difference. He is a tremendous asset to the dealership. G Gerschke M.D. More

Top notch professional courteous experience! I would highly recommend Brian Hoffman and his sales team. Great job! Couldn’t have been a better car buying experience! We will definitely be back! highly recommend Brian Hoffman and his sales team. Great job! Couldn’t have been a better car buying experience! We will definitely be back! More

traded in a GL450 Mercedes for the BMW X7 with the help of Tim, sales manager and Brian Hoffmann. Bassim helped navigate the best lease program to fit my financial needs making this move to the BMW X7 h of Tim, sales manager and Brian Hoffmann. Bassim helped navigate the best lease program to fit my financial needs making this move to the BMW X7 happen. After delivery I was having connectivity issues with Spotify within the iDrive 7 program. Tyler Breunig, sales rep took the issue/problem and ran with it using both his excellent knowledge and skill sets of the iDrive program along with other troubleshooting support to narrow down the root issue. Tyler invested more than 3 hours working on this project, his tenacity, drive and customer support is something one does see or experience much these days. Nice having a great supporting cast behind you on projects like this. As noted this is for the BMW staff as the drop down only gives Mercedes and Porsche More

International of Waukesha is the best dealership on the part of the city. The salesman and service were excellent. The salesman spent a lot of time showing me the different features of my new Porsche. part of the city. The salesman and service were excellent. The salesman spent a lot of time showing me the different features of my new Porsche. More

Feeling Ripped Off Brought my BMW X3 for a coolant leak. The leak was never diagnosed or correct. Returned home from their attempt and more coolant on the floor. They cl Brought my BMW X3 for a coolant leak. The leak was never diagnosed or correct. Returned home from their attempt and more coolant on the floor. They claimed it could have been washer fluid. Fluid was tested and proved to be antifreeze. They upsold me for a backup lamp and air filter. These two items can literally be removed and replaced in 5 minutes. They claimed .8 hours or $104.95. Additionally, they price gouged me for the two parts charging me $14,04 for a $6.00 lamp, and $52.73 for a air filter selling at other BMW Dealerships for $32.00. Walked out paying $268.20 for a leak not diagnosed or corrected and over priced parts that can easily be installed in 5 minutes. Since the obvious loss of business due to the COVID-19 pandemic, It is quite apparent they are trying to make up their loss in revenue with only the few coming in. More

No communication! I would not recommend this dealership to anybody. You would think when you were a car dealer, with a goal of selling cars, they would actually respon I would not recommend this dealership to anybody. You would think when you were a car dealer, with a goal of selling cars, they would actually respond to calls and emails. When buying a bmw, you expect the same high end experience like the high end car they sell. Trust me, go elsewhere! More

Horrible Customer Service Bought a certified pre-owned Porsche Panamera 4S and was also sold insurance for the wheels. Hit a pothole and bent the left front wheel. Took it in Bought a certified pre-owned Porsche Panamera 4S and was also sold insurance for the wheels. Hit a pothole and bent the left front wheel. Took it in to be replaced May 12th, per the insurance and then the issues started. Here we are Aug 12th and I just got my car back, still without the wheel. They put a silver factory wheel on that doesn't even match the black wheels that came on the car. Three months and still waiting for a wheel. Now we are expected to drive a $100,000 car with mismatched wheels. Wonderful. It looks totally stupid. Why couldn't they just put four wheels on the car that matched until my 'special custom' wheel came ? They kept saying I put non-factory wheels on the car, but I bought it from them with the wheels on it. I had no idea they were non-factory custom. So, three months and still waiting for a wheel. Now I have a car with three black wheels and a silver one. You can't make this stuff up. We are so dissatisfied that they have lost us as a customer. More

Customer Service Customer "service" does not apply to this dealership. The sales staff is extremely rude and condescending. Worst service or lack of I should say. Woul Customer "service" does not apply to this dealership. The sales staff is extremely rude and condescending. Worst service or lack of I should say. Would never buy from this dealership. More