INFINITI of Orange Park

Went in to check out a truck and sat down with our salesman ABDUL he was wonderful but the finance manager Mr. Hanania was horrible, We never even made it to the credit application before leaving. He salesman ABDUL he was wonderful but the finance manager Mr. Hanania was horrible, We never even made it to the credit application before leaving. He is rude and judgmental and very racist. I will not buy a car from someone like this. Someone needs to teach him to never judge a book by a cover. More

My wife and I had a great experience purchasing a vehicle this dealership. Our salesman Jerry was outstanding! We really were unsure of what we wanted to do, and they put our minds at ease and made the buyin this dealership. Our salesman Jerry was outstanding! We really were unsure of what we wanted to do, and they put our minds at ease and made the buying experience so much better than the norm. We would highly recommend buying a vehicle from them! Tom & Gwen Brown More

I had a stellar experience with the vehicle I purchased. But watch out for the $4000.00 worth of up-charges. Also finance somewhere else and get better interest rates. Do you MATH before you sign anything. But watch out for the $4000.00 worth of up-charges. Also finance somewhere else and get better interest rates. Do you MATH before you sign anything. And don’t be leave anything your told other than there’s air in the tires. I love the vehicle but I got lowballed on my trade and forced to accept up-charges. Turned the advertised price upside down by $12,000 by the end of the deal. I do love my new vehicle but I really got the shot end. If I could do it all again: 1. Sell your vehicle rather than trade! 2. Refuse the Advantage Plan and walk away. SL. Hall USA, Ret. More

Tried to purchase 2 different vehicles from them during the course of a week.Dealing with Levi was very frustrating and misleading at times.Pretty sure one of the vehicles was never on the lot.Seems a cert the course of a week.Dealing with Levi was very frustrating and misleading at times.Pretty sure one of the vehicles was never on the lot.Seems a certain degree of deception involved.Be on your toes. Greg, Ponte Vedra Beach More

Dealership nice and Clean and quiet. They had coffee and water to drink. A place to sit and watch TV or go work on a computer of your own. They had coffee and water to drink. A place to sit and watch TV or go work on a computer of your own. More

I have 2 Infiniti autos. and have used your service department many times, This time was a bad experience form lack of communication. I was told they would contact me during and have used your service department many times, This time was a bad experience form lack of communication. I was told they would contact me during the day and I heard nothing. So when I called they said it had been looked at and they would be back in touch. I called again and they said it was being finished up. 30 minutes later they texted me it was ready for pick up. The next morning It would not start. This time when I called I was told to get it jumped and drive it to the dealership or have it towed to the dealership. We then called back and asked for a manager to call us back we have not heard anything yet and this is one full day later. To say We are unhappy with the front staff at the dealership is an understatement at best. I will be driving across town to the Infiniti dealership on Atlantic. More

I received a good deal and good service during this process. It was very pleasant. process. It was very pleasant. More

I honestly cant say I've ever had such a poor experience. Called the salesman and madean appointment to look at the car. Drove an hour and a half to find a filthy car sitting out front to test drive. Salesma Called the salesman and madean appointment to look at the car. Drove an hour and a half to find a filthy car sitting out front to test drive. Salesman was busy so he pawned us off to another salesman. After the test drive, 4 hours to do the paperwork. They don't bother to tell you about their 'Family Plan' that costs an additional $2500 and isnt optional until the deal is in front of you! The salesman said 'thats really the only profit they make.' Really! My wife really wanted this car so we made the deal. They promised us a new tail light since after the car was cleaned we could see that it had a big crack. My wife got hold of the sales manager who gave her a hard time about it and treated her as an annoyance. She kept calling and a month goes by and she finally got someone in parts that said, 'looks like no one ordered it." It came a week later and I installed that myself since I didnt want to drive an hour and a half to have another bad experience. Overall a crappy experience and will never go to this dealer again. I'd advise you not to either. More

Great service very professional from the sales department to the service department. Hardly any negotiations to get the deal I wanted to the service department. Hardly any negotiations to get the deal I wanted More

This dealership is A1 for someone out of town I was very impress of how easy they make the process work for me. impress of how easy they make the process work for me. More