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INFINITI of ONTARIO
Ontario, CA
2,173 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,173 reviews
Helpful June 02, 2024
Great dealership. Everyone was professional & kind to us during our visits. Especially Jorge our sales rep. OUTSTANDING!! Please acknowledge him for his service.. Everyone was professional & kind to us during our visits. Especially Jorge our sales rep. OUTSTANDING!! Please acknowledge him for his service.. More
by paulettetrujillo57
Employees Worked With
June 02, 2024
It was a pleasure working with Mouris. My husband and I did not feel any pressure to purchase a vehicle and he ensured we felt at ease throughout the process. His transparency and opennes My husband and I did not feel any pressure to purchase a vehicle and he ensured we felt at ease throughout the process. His transparency and openness were truly commendable. His expertise allowed him to address all our inquiries effectively. Luis, who helped with the paperwork, was also great. He was thorough and explained everything clearly, We would definitely recommend purchasing from INFINITI of Ontario and are thrilled with our QX60 purchase. More
by Madeline
Employees Worked With
June 01, 2024
Great experience! probably the best ive had at any dealership.Mouris was very helpful and knowledgeable. He made purchasing a vehicle very easy. He took his time and ma probably the best ive had at any dealership.Mouris was very helpful and knowledgeable. He made purchasing a vehicle very easy. He took his time and made sure I understood all the feature of the car and answered all my questions. Hes became a friend and I will definitely go back to him for future purchases and recommend anyone to him! More
by destinylara93
May 31, 2024
Everyone as was nice and friendly. You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that' You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that's ok, we are happy with the car. More
by rhondagarrettson
May 29, 2024
Satisfied, accommodating, reliable, honest and straight to the point salesman. Highly recommended. Very much appreciated. to the point salesman. Highly recommended. Very much appreciated. More
by acosta.kaye
May 29, 2024
Had a good experience from the sales person Jazmen to the finance manager TJ. I highly recommend Infiniti of Ontario, they were very professional and were not pressuring me at all. finance manager TJ. I highly recommend Infiniti of Ontario, they were very professional and were not pressuring me at all. More
by E.Olmos99
May 27, 2024
Very professional, very friendly, great attitude answered all our questions very pleasant overall a great experience thank you all our questions very pleasant overall a great experience thank you More
by hollywoodcuts702
May 27, 2024
I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is telling me the noise on the passenger side window is because I replaced the windshield which has nothing to do with the windshield, I left a message for the manager and we were playing telephone tag and now I have heard nothing. It’s ridiculous that they are blaming my windshield replacement on the wind noise when I complained about it long before the windshield. I very angry. More
by Diane_Lovins
