Honda of the Avenues - Service Center

The timing of the service department was great but when I got there no one seemed to know who was greeting f the people walking in and the girl who greeted me seemed lost and confused. When I got my barely 2 got there no one seemed to know who was greeting f the people walking in and the girl who greeted me seemed lost and confused. When I got my barely 2 week old car back there was spray all over other windows and down the door frame. I get they use spray but clean up after yourselves More

Marcellis was patient, courteous, and extremely helpful. The services received were performed quickly while I waited. The services received were performed quickly while I waited. More

Mostly, I found it okay. The free Uber was nice but the "diagnostic fee" is a burn. The mechanic must have ate lunch in my car because there were French Fry crumbs all over t The free Uber was nice but the "diagnostic fee" is a burn. The mechanic must have ate lunch in my car because there were French Fry crumbs all over the driver side floor. Service was prompt and seemed okay. There was redundant billing where I was charged twice for the "diagnostic fee" but Eric caught it and backed the 2nd occurrence it out of the bill. More

Dan Dietrich in service is great! Thank you for serving my 2006 Ridgeline. Also, I just recently bought a new Honda Pilot. Thank you Linda Ganser for all of your help! Thank you for serving my 2006 Ridgeline. Also, I just recently bought a new Honda Pilot. Thank you Linda Ganser for all of your help! More

Randy was very helpful. Word word word word word word word word word word word Word word word word word word word word word word word More

Very professional and owner focused. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. More

Great communication. I did have to wait 3 hours for a tire repair and trying to figure out the update that was needed . That seemed excessive but not Paula’s fault . That I did have to wait 3 hours for a tire repair and trying to figure out the update that was needed . That seemed excessive but not Paula’s fault . That’s a process/system problem. More

Marcellus and the technician identified an issue with my car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road More

Eric was great! He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. More