Honda of Sarasota - Service Center

I have not been impressed with Sarasota Honda. We purchased the Pilot in March - Patrick was awesome, but apparently he is no longer there. The other "managers" were aggressive - not impressed. We purchased the Pilot in March - Patrick was awesome, but apparently he is no longer there. The other "managers" were aggressive - not impressed. Service dept is not what it used to be. I bought my car in for a detail and to collect rubber mats(which was promised from the sale in March). I dropped the car at 7.30. I was told it would be ready around 2. At 3 I called as I had heard nothing. I arrived at 4, finally picked the car up around 5.30. Not impressed again. I still don't have the mats. You almost feel like you are an inconvenience for asking questions and showing up. More

Although Joseph was pleasant, he advised that I have a brake fluid and transmission flush. I examined the fluid and it looked clear. Also I looked in my owners manual and it gave no indication of replacem brake fluid and transmission flush. I examined the fluid and it looked clear. Also I looked in my owners manual and it gave no indication of replacement due to age of vehicle. I do appreciate his advise Steve Rossi More

Our experience at Honda every visit is always five star. The crew is amazing and we will continue to keep coming back. Thanks for the great service! The crew is amazing and we will continue to keep coming back. Thanks for the great service! More

He is dedicated help, very focused on work, and good job solving, very friendly, take time to explain the problems solving, very friendly, take time to explain the problems More

This was my first time there and the whole experience was great and professional along with great service great and professional along with great service More

Joe did an amazing job with helping me with an issue I had with my Civic’s AC. He was kind and made sure my car was well taken care of and the issue was resolved. Thank you. had with my Civic’s AC. He was kind and made sure my car was well taken care of and the issue was resolved. Thank you. More

Pleasant personality, eager to assist in taking care of problem with car. Periodic awareness of what was taking place in length of time frame. problem with car. Periodic awareness of what was taking place in length of time frame. More

My Service Advisor was Lisa who pleasantly greeted me immediately upon arrival. We briefly discussed my service needs and she was ready to get started! My vehicle was ready when promised. Great experi immediately upon arrival. We briefly discussed my service needs and she was ready to get started! My vehicle was ready when promised. Great experience. Thanks Lisa! More

Everything was perfect. From the moment I went in they were very helpful with everything. Lisa is fabulous as always. was great experience. Did not have to wait long at all. From the moment I went in they were very helpful with everything. Lisa is fabulous as always. was great experience. Did not have to wait long at all. More

The service advisor - Lisa Hibbard pleasantly greeted me upon arrival. We discussed services required for my wife’s CRV and she informed me of approximate timeframe for the service. upon arrival. We discussed services required for my wife’s CRV and she informed me of approximate timeframe for the service. More