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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,683 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,683 reviews

May 10, 2024

Nick was very friendly and got everything done in a quick and timely manner to get me in and out quickly. More

by STOLARZADAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 06, 2024

Dealership was very accommodating in finding me the color I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get t More

by TAZGIRL414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bendar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Honda Universe responded

Thank you for choosing our dealership again, and we're pleased to hear we could accommodate your color preference. We appreciate your feedback regarding the propack and will take it into consideration for future visits. We look forward to serving you again!

Helpful
May 04, 2024

I purchased a new car from them and got a great deal ! ! I did check around in my area and they gave me the best price and had the model in stock. More

by pfloranj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Honda Universe responded

Congratulations on your new car! We're thrilled to have provided you with a great deal and the model you were looking for. Thank you for choosing us!

Helpful
May 03, 2024

Always a pleasure to deal with the staff at Honda Universe, recomend this dealership for purchase More

by Wruo125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Honda Universe responded

Thanks for your kind words and recommendation! We're glad you always have a great experience with us. Your satisfaction is our priority. Feel free to reach out if you need anything else. We look forward to assisting you again in the future!

Helpful
May 02, 2024

Alex from Honda Universe is so easy to work with. We needed a car quickly, and knew exactly what we were looking for. He found us the perfect car for our family that same day and worked with us on an More

by Cdufour78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Honda Universe
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May 02, 2024 -

Honda Universe responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Alex provided you with exceptional service from start to finish. Ensuring our customers find the perfect car and receive outstanding support throughout ownership is what we aim for. We appreciate your recommendation and look forward to serving you and your family again in the future!

Helpful
April 30, 2024

Excellent Professional Service! Easiest car buying experience ever! Would recommend over and over again.Keep it going! More

by Shanndo33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Honda Universe responded

Thank you so much for your fantastic feedback! We're thrilled to hear that your car buying experience with us was a breeze. Your recommendation means the world to us, and we're committed to maintaining this level of excellence. If you ever need anything in the future, just let us know!

Helpful
April 28, 2024

In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the More

by ianlees12398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Honda Universe responded

Thank you for sharing your experience! We're thrilled to have been a part of your transition from private sellers to dealership purchases. It's wonderful to hear that Sue S and Nick S provided such accommodating assistance and honored the price you found on True Military. We're glad we could ensure you were well taken care of throughout the process. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

Helpful
April 26, 2024

fast service, and very kind staff! made the process very simple and easy! highly recommend! More

by lola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bendar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Honda Universe responded

Thanks for the feedback! We're thrilled you had a positive experience with our fast service and kind staff. Making things simple and easy is our goal, and we're glad we could deliver. Your recommendation means a lot! If you need anything else or have questions, feel free to reach out. Thanks for choosing us!

Helpful
April 26, 2024

They need to have more professionalism with the customer when offering a vehicle, that is, they must offer it in optimal conditions and not want to sell by leaving the vehicle with a customer no matter how More

by ROBERT_SSANCHEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Hanily
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ( Mike).
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Apr 26, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

Helpful
April 25, 2024

best priced, fast service, no hassle. They are looking to make their customers happy, would very much recommend! More

by happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda Universe responded

Thank you for your glowing review! We're thrilled to hear that you found our pricing competitive, service fast, and experience hassle-free. Making our customers happy is our top priority, and we're delighted to have met your expectations. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.

Helpful
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