Hodges Mazda
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Corey helped me in the service department. He is exactly what a customer expects from customer service. He is helpful, prompt, energetic and courteous. One rarely sees this kind of custome He is exactly what a customer expects from customer service. He is helpful, prompt, energetic and courteous. One rarely sees this kind of customer service any more. When I left the dealership I felt happy and not like I was a huge inconvenience to the workers More
I’m one who does not like the “dealership experience”; past two vehicles were purchased through CU auto buying service which removed me from having to deal with all the sales and financial interaction. D past two vehicles were purchased through CU auto buying service which removed me from having to deal with all the sales and financial interaction. Decided to go with a dealer who participates in the Costco Discount Auto Program. Also Hodges has a large inventory and I was able to get the model a color I wanted. Salesman was engaging and not pushy. But I drove a considerable distance and it took 12 days from my purchase date to get the vehicle. Admittedly some extenuating circumstances. But they finally came through with what I wanted. More
Hodges Mazda maintains an excellent service department. I asked for Chief Hartwick to help with the purchase of my new vehicle as he had graciously helped me one time when my previous car was in for serv I asked for Chief Hartwick to help with the purchase of my new vehicle as he had graciously helped me one time when my previous car was in for servicing. Chief is excellent and literally paved the path for me. I lucked out as well when he arranged for me to work with Chris Bozeman. Chris excels explaining financial details in an easy to understand way. More
Very clean and knowledge people very interested in helpiing who could become customers. Knowledegable of their products. interested in helpiing who could become customers. Knowledegable of their products. More
The service quality was, as always, very good. However, my experience would be much better if Hodges was more respective of my time. I arrived at 9am per my appointment but departed at 12:45. The However, my experience would be much better if Hodges was more respective of my time. I arrived at 9am per my appointment but departed at 12:45. The service was an alignment and an oil leak check. More
Ive been coming to Hodges since I purchased my vehicle in 2020. My last visit was not a good experience, but I still recommend them because my past visits have gone well. This visit I was recommended service 2020. My last visit was not a good experience, but I still recommend them because my past visits have gone well. This visit I was recommended services that were not part of the normal 30K maintenance but recommended "per the mazda manual" prior to my vehicle being looked over. I did not receive the normal video with recommended services during my wait nor the normal documents at check out. I was provided this information after speaking to the service manager. I was told that someone agreed to the services which makes me concerned about the safety of my information, if someone else agreed to my services. The service counselor reached out to me after the service manager did to apologize for slipping on the paperwork but also to ask who agreed to the services, again I did not receive the video with service suggestions until after services. The service also went over time expected by over an hour. I accepted the apology, but I still can't help but feel services were done that didn't need to be done and that my information has been compromised. More
Ryan Blawn at the Hodges Mazda was incredibly helpful with getting me into a new car as soon as possible. He made sure I found the perfect car without any pressure. Truly went above and beyond. with getting me into a new car as soon as possible. He made sure I found the perfect car without any pressure. Truly went above and beyond. More
The dealership provided exceptional service with a friendly and knowledgeable staff. They made the car-buying process smooth and enjoyable. Highly recommended! friendly and knowledgeable staff. They made the car-buying process smooth and enjoyable. Highly recommended! More