Hinshaw's Honda

My experience with Hinshaw’s Honda was wonderful. Was greeted right away by a salesman (D’Londo Tucker). He answered all my questions regarding the car I was interested in. Test drove the car and p Was greeted right away by a salesman (D’Londo Tucker). He answered all my questions regarding the car I was interested in. Test drove the car and purchased it More

I got a beautiful c r v. Everything happened in a timely manner. The place is really clean & everybody's friendly. ( of course ) When things got complicated, they helped Everything happened in a timely manner. The place is really clean & everybody's friendly. ( of course ) When things got complicated, they helped me out. When I had my install, it only took thirty minutes. My first service was extremely brief as well. I can't think of anything that would have made this better!!! 5 stars Hinshaw!!! More

As a many year customer, I can recommend Hinshaws for excellent service. They also have a nice waiting area. excellent service. They also have a nice waiting area. More

Buying cars and doing all related car services at this dealer for over 15 years. I am very pleased with quality of their work and I will recomend Hinshaw Honda in Auburn to everybody looking for a very go dealer for over 15 years. I am very pleased with quality of their work and I will recomend Hinshaw Honda in Auburn to everybody looking for a very good car and excellent mentenance. More

Excellent service from the service to sales! A b c d e f g h i A b c d e f g h i More

D’ London are sales person was very pleasant to work with. He was not pushy at all to try to make a sale. He was excellent and knowledgeable what he knew about our car, and answered every questions that with. He was not pushy at all to try to make a sale. He was excellent and knowledgeable what he knew about our car, and answered every questions that we had. The finance department was excellent to deal with, and answered all the questions about financing the new vehicle. More

Angel did a great job, there was no pressure sales. Told him I didn't want to play games and he honored that. (Angel RUN while you can keep your soul!!) Where the rating takes a dive is when I feel I w Told him I didn't want to play games and he honored that. (Angel RUN while you can keep your soul!!) Where the rating takes a dive is when I feel I was lied to primarily about an inspection being done!! Nope, because EVEN if the window sticking 2 days later, and no response from Hinshaw. Then we took it into BMW to have them assess the issue. BMW offered to perform a courtesy 47 point inspection (odd, same type we were told Hinshaw did...) well, the technician found the thrust arm bearings are shot & need replacement. I get I bought an AS-IS car, but this is the worst xxx I have purchased from anywhere. I obviously thought Hinshaw was a higher standard company, but apparently that is only until the deal is sealed. Why do an inspection if you're going to hide the results, OR why not tell the customer what you found and work to come to an agreement. I tried several times to reach Hinshaw (even the GM) but crickets. Almost forgot, the other day I get a rejection notice from some Credit Union because I had too many inquiries. I told these ID10tS from the beginning I had a pre-approval from my CU. So, what a joy to find a credit hit because of a loan submission to some CU even though they new I had it handled!! Enjoy the sale, it's the last you'll see from me, and hopefully everyone I talk with via "word of mouth", or social media. STEER CLEAR! More

Employees were polite, professional, friendly and very patient with my questions. I appreciated no hard sell approach which is why I’ve gone there for years for service. The sales and service teams are ex patient with my questions. I appreciated no hard sell approach which is why I’ve gone there for years for service. The sales and service teams are excellent. More

I have taken my cars to Hinshaw for years and I have always been happy with their service. always been happy with their service. More