Hilton Head Honda
Bluffton, SC
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I scheduled a diagnostic appointment resulting in learning that the flapping sound at higher speeds was coming from a loose license plate! I also asked service to check the vehicle as I’m taking a r learning that the flapping sound at higher speeds was coming from a loose license plate! I also asked service to check the vehicle as I’m taking a road trip. No charge and they washed my car and tightened the license plate. More
A little pricey, but worth the peace of mind. Professional, accommodating and thorough. I have an older Honda Pilot and of course it is going to need quality work. I trust Hilton Head Honda to k Professional, accommodating and thorough. I have an older Honda Pilot and of course it is going to need quality work. I trust Hilton Head Honda to keep me rolling. More
My vehicle was serviced professionally and promptly. The dealership accommodated changes to my schedule with no problems. The dealership accommodated changes to my schedule with no problems. More
The service people at Hilton Head Honda always do their best to accommodate me. I’m especially grateful to Sue who is personally attentive to my needs. best to accommodate me. I’m especially grateful to Sue who is personally attentive to my needs. More
Service was excellent. People were friendly as always. Only disappointment was I was billed for an oil change 1 mo after my 36mo maintenance contract had expired. Would l People were friendly as always. Only disappointment was I was billed for an oil change 1 mo after my 36mo maintenance contract had expired. Would like to have been notified it was expiring. More
Excellent experience with the dealer. The salesman we worked with, Hunter Lee, was very professional and knowledgeable regarding the CRV we purchased. Austin, the used car manager, was al The salesman we worked with, Hunter Lee, was very professional and knowledgeable regarding the CRV we purchased. Austin, the used car manager, was also very professional and a pleasure to work with. More
The sale was smooth, no extras, no pressure, but waited 1 1/2 hr to get to the 'business mgr. Who started in with the extra stuff I didn't want or need. Told him outright, so stopped with that. Got a great 1/2 hr to get to the 'business mgr. Who started in with the extra stuff I didn't want or need. Told him outright, so stopped with that. Got a great deal on a very nice car. I recommend them and would definitely do business there again . More
Hilton head Honda is convenient. The service department is fast and professional. inside, the service department waiting area is clean and comfortable. Why go anywhere else? The service department is fast and professional. inside, the service department waiting area is clean and comfortable. Why go anywhere else? More
Never used a dealership before for my maintenance needs. However, Hilton Head Honda has my confidence. They have NEVER pressured me regarding any repairs. I bought my Ridgeline here in late 2017 and have do However, Hilton Head Honda has my confidence. They have NEVER pressured me regarding any repairs. I bought my Ridgeline here in late 2017 and have done most of my service here. Some of the prices are competitive and, honestly, some are not. For example, the oil change price is reasonable. So is the alignment cost. The cost to replace a cabin or air filter, like at many dealers, is needlessly overpriced. These are easy consumer tasks. That said, for things that I can't do myself, they are quite competent. Everyone I've dealt with there is always friendly and accommodating. They have a comfortable waiting area with Wi-Fi and snacks. They have a shuttle, which is handy when the car will be tied up for several hours. They text you during the car inspection/repair to update you on their findings. The latest twist is that they include a video with the text so that you can actually see what they're reporting on. I need to make a special shout-out to Eric, who knows how to treat customers and is a great representative for the dealership. Shawn Belz was my salesperson seven years ago and he was great, and a no-pressure guy. He's still there so that says a lot! Overall, always a positive experience here at Hilton Head Honda! More