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Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
1,070 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,070 reviews
Helpful April 11, 2024
Jon was exceptional. Answered all our questions and provided swift service at the time of financing. Highly recommend Jon when you are in the market for your next vehicle Answered all our questions and provided swift service at the time of financing. Highly recommend Jon when you are in the market for your next vehicle. More
by Alexamitchell
Employees Worked With
Jonathan Hartsell
March 24, 2024
The young women who greeted me was exceptional. Service was quick and professional. A good experience Service was quick and professional. A good experience More
by Libby
February 11, 2024
Attentive service from start to finish! Bridgette, Kathy and Preston were customer focused. We’ll be back. Bridgette, Kathy and Preston were customer focused. We’ll be back. More
by william_fleming
February 08, 2024
This was my fourth Wrangler and my 3rd purchased from Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! On Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! Only a Wrangler owner truly understands that comment! Every day it sat on the lot, potential buyers would ask if it was for sale. Rusty and Will helped me place the order, and they understood my vision and saw to it that it happened! It did take 6 months to get to the dealership but I was made aware by Rusty back in August that there was an impending UAW strike and it would slow down delivery. It was worth the wait! I have no regrets and loved every step of the process. More
by blakesayre
February 08, 2024
Excellent customer service and a pleasure to purchase an automobile without the hassle! I left extremely happy and would highly recommend this dealership. I worked with Andy Saffold and he was knowledgeab automobile without the hassle! I left extremely happy and would highly recommend this dealership. I worked with Andy Saffold and he was knowledgeable and genuinely interested in meeting my needs without high pressure sales that has become the norm in the industry. More
by Brian
Employees Worked With
January 22, 2024
Service department is a crap show. They keep your vehicle much longer than they should regardless if you have an appointment or not. If you have a question, no service advisor or manag They keep your vehicle much longer than they should regardless if you have an appointment or not. If you have a question, no service advisor or manager will pick up the phone. If you leave a message you will get no return call. Just go somewhere else. More
by disappointed customer
Employees Worked With
Service manager. Not listed
January 07, 2024
Professional, courteous, and responsive. The service staff, though very busy, never seemed rushed and gave me all the attention that I needed. "Franchise players". The service staff, though very busy, never seemed rushed and gave me all the attention that I needed. "Franchise players". More
by tokenone
December 23, 2023
Professional, kind, courteous and good listeners. Expressed patience with external customer. Knowledgeable of the product. Expressed patience with external customer. Knowledgeable of the product. More
by Donald Carroll
November 22, 2023
The Service Department team has always been phenomenal! Very kind and knowledgeable! And my car runs much better! Very kind and knowledgeable! And my car runs much better! More
by TJ
Employees Worked With
Other Employees :
Amber, Robert, Mike, Brandon and Lloyd
