Herlong Ford

I purchased a 1996 F-250 from Herlong Ford in Edgefield SC for about $12,000. I live in Virginia so I bought this truck sight unseen. According to the NADA, this price would mean the truck is in good, appr SC for about $12,000. I live in Virginia so I bought this truck sight unseen. According to the NADA, this price would mean the truck is in good, approaching excellent condition. It is not, this truck is in fair condition at best, Had I been there in person I would not have paid more than $8,000 for this truck. The sales person and customer service manager were super helpful, right up until the truck was delivered. Immediately upon delivery I noticed the truck had no backseat, someone had replaced the backseat with a big speaker box which was not shown in any of the pictures in the listing. I had specifically mentioned to the sales person on the phone I needed something with a backseat because I was planning to use this for family camping trips and such. I also immediately noticed the windshield wipers were completely worn out and the tires had less than 50% life left on them. I immediately tried to call the sales person but it took several days to get ahold of someone. After a week of arguing with them they agreed to send me a $200 check to help cover the costs of a new seat. It was better than nothing, but not near enough to cover the costs. Then, when I took the truck for the state safety inspection, it failed due to a brake light out, the reverse lights not working (at all) and the front brakes worn to the point of needing replacement. So, after paying 12 grand for a truck I can’t even legally drive in my state, this dealership tells me I’m on my own to fix it because I bought it “as is”. When buying an “as is” vehicle online, I had the understanding that it would at least be fully functional, especially for the price I paid. I only drove the truck twice since I got it, and they told me all those issues could have happened since it left there which is a ridiculous assertation. Especially when they claim they did a thorough inspection on it before they sold it. They seem helpful until they get your money, then you're completely on your own. Especially if you live out of state since they figure there is nothing you can do about them cheating you out of your hard earned money. The only reason they get 1 star is because zero stars is not an option. More

People were very polite, helpful, and easy to work with on our purchase. Absolutely no pressure to purchase from anyone. on our purchase. Absolutely no pressure to purchase from anyone. More

I’ve purchased two new trucks from Herlong Ford. Quite possibly the best dealer in South Carolina. The staff, from the general manager to the sales team, are always willing to help you find the righ Quite possibly the best dealer in South Carolina. The staff, from the general manager to the sales team, are always willing to help you find the right vehicle at the right price. Go see Kim Herring and let her help you get a great deal on a new vehicle. More

very accommodating on making the automobile is in good condition! worked out deal on phone condition! worked out deal on phone More

I am very happy for the people that assisted me with my purchase of my new truck purchase of my new truck More

Great Experience very professional, Kim was knowledgeable about the trucks I was looking at. Great Dealership knowledgeable about the trucks I was looking at. Great Dealership More

The salesman there Fred helped do all he could to make my experience of buying a truck a good one experience of buying a truck a good one More

Great Deal. Willing to work with you . Eli was great . Fine young Man . Trusted dealership Willing to work with you . Eli was great . Fine young Man . Trusted dealership More

Great and very helpfull people to do buisness with. I have used several dealerships in the past and Herlong is at the top of my list from here on out. I have used several dealerships in the past and Herlong is at the top of my list from here on out. More

great experience, everyone was so helpful and experienced. Price was right and trade-in was good. experienced. Price was right and trade-in was good. More