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Heritage Mazda Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.5
723 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6616 Baltimore National Pike

Baltimore, MD

21228

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Showing 723 reviews

April 19, 2024

Very good and very patient, very helpful dealer i got a great experience!thanks so much More

by muhangao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohan Nirala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
April 16, 2024

I had a fantastic experience at this dealership. Jacky was friendly, knowledgeable and helpful.with my trade.The financing process was smooth and easy, Thank you Abby for everything! Customer service More

by Monique H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vistarout Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rojas
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Apr 18, 2024 -

Heritage Mazda Catonsville responded

Hi Monique, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
April 16, 2024

Kalyan Cortana was great and very patient with our car search. Great experience overall! Great job More

by taylormadegolfer11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalyan Corraya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Heritage Mazda Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
April 16, 2024

Kalyan was great in getting us into our new car! He was very patient and showed us multiple vehicles. More

by Hyejin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habayatou Diallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalyan Corraya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Heritage Mazda Catonsville responded

Hello Hyejin, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

Helpful 1
April 07, 2024

Tricia was very patient and helpful! ! I’m a very indecisive person but it didn’t bother her. More

by Brianna R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Anushiravani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keller Falkenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Heritage Mazda Catonsville responded

Hello Brianna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 06, 2024

Worst person I’ve ever met. Completely rude and disrespectful..i don’t recommend this place or anything to do with that dealership.i hope he is recognized and dealt with accordi More

by Joey072583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Farzad Aleem
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Omid Anushiravani, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.818.1182 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

Apr 12, 2024 -

Joey072583 responded

Just tell me a time and place to talk and i will be honored

Helpful
March 28, 2024

Very helpful and supportive. I really appreciate his effort on helping me buy a new car with good rate More

by Ehsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omid Anushiravani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rojas
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Mar 31, 2024 -

Heritage Mazda Catonsville responded

Hi Ehsan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
February 27, 2024

Jeffrey and the whole team at Heritage are awesome to work with. Call Jeffrey with any new car request he did a super job for me. More

by wvboy1174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omid Anushiravani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Liwanag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rojas
Report | Print
Mar 02, 2024 -

Heritage Mazda Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
February 14, 2024

Best service ever! Jacky was really helpful in explaining the whole process without making it confusing. More

by F.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vistarout Keohanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Heritage Mazda Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
February 06, 2024

A terrible buying experience. Disorganized and convoluted in every way. Mazda Finance Services is also no picnic. Will never return. More

by L. Chat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Habayatou Diallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grunder
Report | Print
Feb 17, 2024 -

Heritage Mazda Catonsville responded

Thank you for taking the time to review Heritage Mazda Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Omid Anushiravani, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Omid directly at oanushiravani@mileone.com or 410.818.1182 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

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