Heritage GMC Buick - Service Center

Great service at Heritage GMC Buick. Comfortable space if you’re waiting while your vehicle is being serviced. The staff is very professional and polite. I got to see our salesman Terry. Comfortable space if you’re waiting while your vehicle is being serviced. The staff is very professional and polite. I got to see our salesman Terry. Thank you!! More

I was very pleased with my service and wait time. Treated very good and only waited 30 minutes for oil change. Treated very good and only waited 30 minutes for oil change. More

They were very fast with my oil Change. They knew my name when I pulled into the service area. They knew my name when I pulled into the service area. More

From the time I arrived til the end everything was great. Marcus was very attentive. Marcus was very attentive. More

I made my appointment 2 weeks before through the GMC app, on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I on the day of my appointment I arrived and the man who attended me first told me that he was not in the system, that I should come back later, that I should make an appointment by call because the app doesn't send it to them, then Marcus arrived and he wanted to take my truck for the scheduled service, it's not my fault that the app doesn't work, the dealer and all of GMC promote it but it can't be used because it doesn't work? Apart from that, after they rotated the tires, my truck is vibrating when I drive at 70 m/h, now I don't know how to make the appointment More

The service department is always professional and efficient! We always choose Heritage GMC Buick in Rockwall!! efficient! We always choose Heritage GMC Buick in Rockwall!! More

Marcus was great, had me in and out quickly, and used my coupon to save me money! coupon to save me money! More

Waited almost 2 hours for oil change and change sensor on one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. After paying almost $300, it would have been a courtesy to rinse the black dust from my tires. I thought Dealerships wash customers vehicles after they are serviced. More

Great service, easy in and out, good good good good good good good good good good good good good More

Took wayyyyyy too long, service could have been a lot better. We were dealt with several delays. better. We were dealt with several delays. More