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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
499 Reviews
Call Service Center (888) 919-7307

499 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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April 19, 2024

Superior service, done on time. Waiting area could use some work. Open in the middle of dealership More

by Vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Apr 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Vera! Thank you for your feedback! We're delighted to hear that you experienced superior service and that we met your expectations in terms of timing at Herb Chambers Volvo Cars Norwood. Your satisfaction is our priority, and we're constantly striving to improve every aspect of our dealership, including the waiting area. Safe travels!

Helpful
April 19, 2024

Excellent and professional service that I give my highest recommendation. They make taking care of my car easy. More

by robgushard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald J and Bob
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Apr 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Rob! We're delighted to know that you had an excellent experience with our team at Herb Chambers Volvo Cars Norwood. Thanks for your high recommendation and kind words!

Helpful
April 18, 2024

Very good service . Pleasent atmosphere Take care of the car accordingly. Keep up the good work More

by messlechkassaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ronald
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Apr 19, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Volvo Cars Norwood and we look forward to seeing you again in the future!

Helpful
April 17, 2024

Excellent and friendly service. My service appointment was efficient and everything well explained and my questions answered More

by boston buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had an efficient and friendly service experience at Herb Chambers Volvo Cars Norwood! We always aim for clear communication. Thanks for the review, we appreciate it!

Helpful
April 12, 2024

Was very stressful for service today. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. More

by Aenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Volvo Cars Norwood responded

We strive for efficient and reliable service, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable in helping us improve. Please accept our apologies for the inconvenience caused. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

Helpful
April 03, 2024

Friendly, efficient service. Always enjoy coming back to this location. Thanks for your help Don! More

by JjHayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
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Apr 04, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your continued patronage! We look forward to earning five stars again! - Herb Chambers Volvo Cars Norwood

Helpful
March 30, 2024

Colin did a great job of communicating what was service was essential and what could be put off until a later date. More

by Marc S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Marc, we're glad to know Colin was able to guide you effectively through your service needs at Herb Chambers Volvo Cars Norwood. We appreciate the positive feedback!

Helpful
March 28, 2024

Service was great Colin was extremely knowledgeable The car was washed and ready to go What more could I want.? More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Herb Chambers Volvo Cars Norwood responded

Patti, we're delighted to know that Colin and our team at Herb Chambers Volvo Cars Norwood provided you with great service. We always aim for a seamless experience - from knowledgeable staff to a clean car ready for the road!

Helpful
March 27, 2024

Excellent service and auto sales. No problem to big or small. Always done right the first time. More

by BobLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service and auto sales at Herb Chambers Volvo Cars Norwood. Our commitment is to always deliver top-notch service, no matter the size of the problem. If you ever need anything in the future, don't hesitate to reach out. We're here to ensure your satisfaction and keep your vehicle running smoothly.

Helpful
March 21, 2024

The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every person during the process was great
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Mar 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

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