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Herb Chambers Toyota of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.5
1,015 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,015 reviews

April 14, 2024

Love the video so you can actually see what’s wrong with your car. Greet More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Toyota of Boston responded

Hi Mel! Thank you for leaving us this amazing review and the kind words about the video shared by our service team at Herb Chambers Toyota of Boston! We'll see you next time!

Helpful
April 11, 2024

Great service always go to Herb chambers Toyota for all of my car needs in city. More

by Cityota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Herb Chambers Toyota of Boston responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Boston this awesome review, thank you!

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April 03, 2024

I was so comfortable to discuss my choice with my salesman , advising me about the cons and the pros of different brands. More

by tnapoleonf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Herb Chambers Toyota of Boston responded

We're glad to know you felt comfortable discussing your options with our sales team at Herb Chambers Toyota of Boston. We always aim to provide the best advice for our customers' needs. Thanks for sharing!

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March 29, 2024

Service was fast and efficient. Liked receiving the video from tech of his review of my car. More

by knelsul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yann
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Mar 30, 2024 -

Herb Chambers Toyota of Boston responded

We're pleased that you appreciated the service video review of your car from our technician. Thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers Toyota of Boston Team

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March 27, 2024

Professional, knowledgeable, and courteous people. Prompt service and quick updates. Very pleased with my experience. More

by tudorky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yann
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Mar 27, 2024 -

Herb Chambers Toyota of Boston responded

Hi Tudorky! We're delighted to know that you had a positive experience with our team at Herb Chambers Toyota of Boston. We strive for prompt and professional service, so it's great to see that reflected in your visit!

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March 26, 2024

The service was great and my issue was fixed. My advisor Sean Cho kept me updated and was very professional. Happy with the service I received. Thank you! . More

by Redsox51079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Herb Chambers Toyota of Boston responded

Hi Redsox! We're glad to know that you had a great experience with our service team, especially Sean. Your feedback is appreciated and we look forward to serving your future needs at Herb Chambers Toyota of Boston!

Helpful
March 25, 2024

Excellent experience- Dean Li ,our salesman , was knowledgeable, quite helpful and a pleasure to deal with. We felt the same way about the financial professional we interacted with. Overall this w More

by Pinchas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Herb Chambers Toyota of Boston responded

We're so glad to know you had an excellent experience with Dean and our financial team at Herb Chambers Toyota of Boston. It's wonderful that your auto purchase was enjoyable, we strive for just that! Thanks for the review.

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March 07, 2024

Very fast service today and kept up to date on the status of the work. More

by Bweintra2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward koh
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Mar 08, 2024 -

Herb Chambers Toyota of Boston responded

Thank you for your confidence in Herb Chambers Toyota of Boston, and for your business. We are grateful to have you as a customer!

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March 06, 2024

On time, professional and friendly customer treatment. Comfortable lounge areas to wait. It’s a pleasure servicing my Toyota there. More

by iab8
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate your positive feedback and look forward to seeing you at your next visit!

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March 05, 2024

Very pleased with the excellent service I received at this dealership! Wonderful service rep and technicians. More

by clbattaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Herb Chambers Toyota of Boston responded

Hi C L Battaglia! We're delighted to know that you had an excellent experience with our service team at Herb Chambers Toyota of Boston! Thanks for the positive feedback.

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