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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

About
Employees
Reviews
4.7
351 Reviews
INFINITI vehicles are products of incredible performance and advanced engineering, so you deserve INFINITI service that’s on par with the luxury brand. At the Herb Chambers INFINITI of Westborough service center, you can get that and so much more. We specialize in luxury auto repairs, spanning from routine INFINITI oil changes to annual MA state inspections and even extensive engine repairs. Plus, we have great INFINITI service specials for you to take advantage of. Our Westborough INFINITI dealership employs a talented staff of experienced INFINITI service advisors and technicians to tend to your every need. Think you may have a headlight out? We can perform a headlight bulb replacement and have you back on the road in no time. Learn more about the specific INFINITI services we offer, then give us a call!
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Call Service Center (508) 983-1000

312 Turnpike Rd

Westborough, MA

01581

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351 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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May 10, 2024

Knowledgeable, efficient service. Make it as simple as possible to get the car cared for More

by dgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi D Goldberg! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers INFINITI of Westborough! We'll see you next time!

Helpful
May 07, 2024

Ferdy was courteous, professional and very helpful! Always kept us updated and a happy personality! More

by kjsanders93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

Helpful
May 03, 2024

Ferdy was great, knowledgeable, and very professional with the services. His communication and honest feedback were awesome. More

by James Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Herb Chambers INFINITI of Westborough responded

James, we're glad to know Ferdy provided you with great service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to assisting you in the future!

Helpful
May 02, 2024

very professional, appreciated the transparency, fast schedule, was a bit disappointed in the time it took longer than expected More

by robertciv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review, Robert! We appreciate your patience during your visit and will make note of this feedback for future improvements. Please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future!

Helpful
April 27, 2024

Great service as always. ..Ferdy was very helpful and friendly.. Everyone is very professional and knowledgeable 100% recommended More

by kineticous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know that Ferdy and the team at Herb Chambers INFINITI of Westborough provided you with great service! Thanks for recommending us, we appreciate your support.

Helpful
April 19, 2024

Herb Chambers Infinite of Westboro service is top notch! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! More

by drusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know you've been enjoying our service since 2020! Our team at Herb Chambers INFINITI of Westborough always aims for top-notch customer care. Thank you for your continued support and enjoy that clean car feeling!

Helpful
April 16, 2024

Service was easy to schedule, courtesy car was available and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was re More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with a satisfactory service experience. We look forward to serving you again! Have a great ride!

Helpful
April 16, 2024

Ferdy is very helpful . The team sent me a video of potential issues so I could be informed. Nice touch More

by Wmbcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you found our video update helpful! Our team and Fredy at Herb Chambers INFINITI of Westborough always aim to keep customers informed. Thanks for the positive feedback! Safe travels!

Helpful
April 06, 2024

Had a nail in my tire. Didn’t know if I could get a Saturday appointment. Got right in.staff More

by danerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Danerin, thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers INFINITI of Westborough Team

Helpful
April 05, 2024

Excellent service Careful explanations of the work needed Super professional attention Overall a wonderful experience!! More

by Elisabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Herb Chambers INFINITI of Westborough responded

Elisabet, we're delighted to know you had a wonderful experience at Herb Chambers INFINITI of Westborough! We always aim for excellent service and clear communication. Thanks for the positive feedback!

Helpful
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