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Herb Chambers INFINITI of Westborough
Westborough, MA
1,154 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,154 reviews
May 31, 2024
Sami was fantastic! I’ve honestly never had a good experience at any dealership prior to working with Sami. In fact I’d say most were poor. But Sami changed that for I’ve honestly never had a good experience at any dealership prior to working with Sami. In fact I’d say most were poor. But Sami changed that for me completely. Best salesman I’ve ever met hands down. He knew every detail of the car and all the features that I’ve never had explained to me in the past with such knowledge. He also did a demonstration of some of the features uncommon to most other vehicles that was very helpful. I feel like I know my new vehicle better than most others who work in the business after my time with Sami. He walked me through the entire process up to the inspection sticker and setting up the electronics in the car personalized for me. Usually I can’t wait to leave a dealership, with Sami I hung around long enough to likely buy a second vehicle! Thank you Sami and thank you Herb Chambers Infiniti for having such a great salesperson and connecting me with the best in the business!! I’ll be back for sure. More
by PHarv
Helpful May 31, 2024
Highly Recommend! ” Sami was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along t ” Sami was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. More
by Carlos Sr
Employees Worked With
May 30, 2024
these guys are always customer centric and put a high priority on making certain everything is handled correctly priority on making certain everything is handled correctly More
by gandonian
May 28, 2024
Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More
by Dnbatra
Employees Worked With
May 28, 2024
Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ I will go to Infiniti of Westborough for all of my vehicle needs . A+ More
by blessed.hands
Employees Worked With
May 26, 2024
All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process upon return and I was kept in the know through out the process More
by rtjtmtkt
May 25, 2024
I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me notified of every little change. Will continue to bring my car here for service. More
by kevinboulevard
Employees Worked With
May 24, 2024
Sami Zakhary was the absolute best. He is honest, up-front, and has awesome people skills. We found a car we loved and he gave us his honest opinion on it. He provided great advice He is honest, up-front, and has awesome people skills. We found a car we loved and he gave us his honest opinion on it. He provided great advice throughout the entire process. If you are looking for a straight-up guy with a wealth of experience and knowledge then I highly recommend Sami. More
by Damion
Employees Worked With
May 24, 2024
Everyone I dealt with were super friendly and very helpful and went above and beyond to find the best fit for me. Laudes , Rocco and Adam were very excellent to deal with! helpful and went above and beyond to find the best fit for me. Laudes , Rocco and Adam were very excellent to deal with! More
by dcal961
May 24, 2024
The sales personnel/Salesmen (Amro Kandil was one of the best salesmen that I have dealt with.for that reason I will recommend to all my family, friends, colleagues. Thank you Amro and Adam, you guys are t best salesmen that I have dealt with.for that reason I will recommend to all my family, friends, colleagues. Thank you Amro and Adam, you guys are the best.. More
by Arminda/Jorge
Employees Worked With
Amro Kandil
