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Herb Chambers BMW of Boston

Boston, MA

4.7
2,162 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,162 reviews

May 17, 2024

Higor was very helpful, patiently answered all my questions, and went above and beyond for the best possible solution. More

by Mku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The Service Department is excellent. We just serviced our 2016 BMW at this dealership and our very positive experience with the Service Department. Matt Krappe (Service Director) and More

by Amber
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

the dealership is a mess. disfunctional ,essage system. not eough people on duty. that said, sean desilva was fabulous, as he always his. he goes the extra. ile, and i will More

by no
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
seab desilva
May 11, 2024

This was one of the best dealership experiences the process was so smooth the people are so nice More

by Tcollins215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your business! We appreciate your kind feedback and hope we have the privilege of working with you again in the future!

May 11, 2024

I want to thank Samik for his outstanding help today greatly Appreciate all of your help today and will definitely will visit this location for all my vehicles needs thanks to this great experience More

by J Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 13, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to know that Samik provided outstanding assistance during your visit at Herb Chambers BMW of Boston. Your kind words mean a lot and we look forward to serving all your vehicle needs in the future!

May 10, 2024

Very happy with my engineer Samik this time he was very professional. He listened to me, answered to my concerns and he solved the issues. Good job thank you. More

by A_oganesian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
May 13, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik was able to address your concerns professionally and efficiently at Herb Chambers BMW of Boston. Your feedback is greatly appreciated, thank you!

May 10, 2024

Exceptional, courteous service. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. More

by flemings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your vehicle! We appreciate your kind review and look forward to serving you again next time!

May 09, 2024

sales staff is first rate very professional and made the sale went without a hitch abdou was the best More

by johnmanc51
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Herb Chambers BMW of Boston responded

John, we're delighted to know that Abdou and our team at Herb Chambers BMW of Boston made your experience a smooth one. Thanks for the review!

May 07, 2024

Easy to deal with and no pressure. All representatives were professional and knowledgeable. Good experience. More

by lsyat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EMANNUEL GREGORIADES
May 07, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know you had a good experience with our team at Herb Chambers BMW of Boston. We strive for professionalism and knowledge in all we do, so it's great to see that reflected in your visit!

May 05, 2024

Amazing staff creating a very comfortable environment for customers. Well done guys. Will be back soon More

by paymanshok
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers BMW of Boston responded

We're glad you enjoyed your recent visit here at Herb Chambers BMW of Boston. We look forward to seeing you again next time!

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