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Hendrick Toyota Concord

Concord, NC

4.8
954 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 954 reviews

May 15, 2024

Waited a little longer than I wanted before they gave me the diagnostic. Once i agreed to the repair it didnt take too long. I have had this car for 7 years and always bring it here for servicr because ev More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your visits at Hendrick Toyota Concord, Sara. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 15, 2024

My service advisor was Brandon. Brandon is always very helpful and courteous. I've been a customer of this dealership for over 20 years. Always a good experience. More

by jud0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 14, 2024

So far my purchasing and trade in experience, has been great. I found them to be a fair example of a new car dealership. More

by kifforr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 13, 2024

Super knowledgeable and helpful. Extremely good negotiations with making this purchase. Excellent, friendly sales personnel. More

by sinclair645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Williams, Nick East, Matthew Kaiser
May 15, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Gary Williams and the team at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 13, 2024

Took my car in for the 5,000 mile check. Brandon was my service advisor and was very helpful and nice. I was only there about 45 minutes. More

by lfwtea3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
May 15, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 07, 2024

Woody was awesome as always:) My service was completed in a timely manner as always. More

by kathleen.chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
May 09, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience with Woody at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your automotive needs!

May 07, 2024

Jay Moore was my service advisor and he was excellent. This was my first time for service and he took the extra time to make sure I was comfortable. More

by dougbmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
May 09, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience with Jay Moore at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your automotive needs!

May 06, 2024

Nolan was great! ! Excellent communication! Services quick and efficient!! Explained services needed for next apt! Awesome job More

by mrsoliphant2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Quelix
May 08, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Nolan Quelix here at Hendrick Toyota Concord, We look forward to seeing you again. Vernita, Customer Relations Manager

May 04, 2024

Unmatched, Patient, Understanding, Lamont Perry and TJ in financing...The Best Hands down at Hendricks Toyota Concord. It's best to start with the adjectives that stood out and this is one of the best exp More

by Determined124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garzone, TJ Parris, Lamont Perry
May 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Lamont Perry and TJ Parris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 02, 2024

Sent in lead late Sunday, got response back first thing the following morning worked out the deal in literally ten minutes. Was in and out the following morning. Wonderful experience. More

by pellowe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalvin McCollum
May 03, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback,. We are so happy to read such a great review about your sales experience with Kalvin McCollum at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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