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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
937 Reviews
Call Dealership (855) 582-4379
View Awards

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 937 reviews

April 18, 2024

Very large dealer with a lot to chose from. Everyone was friendly and willing to help. Kate was fantastic. Very honest about her knowledge and very personable. When we buy again we will ask for More

by rwilson121868
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Gutierrez
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Helpful
April 16, 2024

Un servicio pésimo. Me envían cupones de descuento y después no permiten usarlos. Eso me parece una falta de seriedad. More

by irmacolon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iry Bradsher
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Helpful
April 16, 2024

The service department at Hendrick Toyota of Concord is number one! My family will definitely be coming back for our vehicles service needs. More

by jymoose79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor shuttle driver , Abadi Almasri
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Apr 18, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

Helpful
April 12, 2024

I have been buying cars for many years and have never had such a pleasant and professional experience as I had at Hendrick Toyota Concord. Kaitlyn was extremely knowledgeable about the Tundra and all of the More

by JGill2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Kaitlyn Larson
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Apr 14, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kaitlyn Larson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Helpful
April 10, 2024

In and out with no issues friendly professional and shared options with cost and did not push when I said not at this time. More

by larrymcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
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Apr 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

Helpful
April 08, 2024

The service at this dealership was excellent. Kaitlyn was very knowledgeable and efficient with the purchase process. The entire staff was very friendly and had great attention to detail which ma More

by david
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Kaitlyn Larson, Wael Abdu, TJ Parris
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Apr 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, David. We are so happy to read such a great review about your sales experience with Kaitlyn Larson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Helpful
April 05, 2024

Brittany was very personable and helpful. She explained everything about the service options and made expert recommendations on which were more beneficial. More

by Mrs. Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Snyder
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Apr 06, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brittany Snyder. We appreciate the recommendation and look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

Helpful
April 04, 2024

Knowledgeable associate about my car maintenance, very pleasant to talk. I would not mind to recommend my friends to see STEPHEN WOODS. More

by VFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHEN WOODS
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Apr 05, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Stephen Woods. We appreciate the recommendation and look forward to seeing you again. Vernita, Customer Relations Manager

Helpful
April 01, 2024

Knowledgeable service advisor who talked me through my first time there. Clean and friendly location More

by theresavesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Apr 04, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brittany Snyder. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

Helpful
March 29, 2024

The staff was great and was able to get my car fixed and I am very happy. Thanks Team Hendrick More

by Curtis.welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and service advisor , Donnie Moore, Tim Hays, Kaitlyn Larson, Michael Black
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Mar 31, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brittany Snyder at Hendrick Toyota Concord, Curtis. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

Helpful
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