Heafner Motors Inc

Please pay attention to the negative reviews! The people selling used cars at this dealership are transacting in an unethical manner. We recently bought an older truck from them that seemed to be The people selling used cars at this dealership are transacting in an unethical manner. We recently bought an older truck from them that seemed to be in decent mechanical condition. Within a week of purchase, the truck showed major issues. A mechanic inspected it and indicated it needs THOUSANDS of dollars in mechanical repair. I contacted the dealer because we just bought the vehicle. Asked them for help. Told them it was financially devastating to our family. All they said back to me was - thanks for your purchase. ...the truck was purchased as is. That's all they said. It has now been less than 3 weeks since we purchased it - there's no way these issues just suddenly happened out of nowhere right after we bought it. They are UNWILLING to discuss this in good faith and to do the right thing. We spent all of our savings to buy this truck. Once the sale is final, they do not care. No matter the deal.... No matter how great everything seems.... I urge you to take your business elsewhere or you may end up in a financial predicament. More

I have purchased many cars from this dealership over the past 15 years and have always received a great price. But every time I attempt to use this dealership for service, it is always a terrible experienc past 15 years and have always received a great price. But every time I attempt to use this dealership for service, it is always a terrible experience. First, they do not take appointments. Every time I call and ask to make an appointment they just say "bring it in and we will get to it". It will take days no matter what the problem. On more than one car they have called me after a couple of days and say "we recognize the problem, but can figure out what to do" and then wait for me to say something. Both times, I have just picked the car up and had someone else fix it. Poor management and poor mechanics. Just stay away from this place. I have used autobody and they did a good job, with dealership prices. More