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Hatfield Buick GMC
Redlands, CA
304 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from cars, trucks and SUVs to used and GM Certified Pre-Owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 304 reviews
June 01, 2024
Great service! The Service department always takes care of my needs and is very quick getting my service completed The Service department always takes care of my needs and is very quick getting my service completed More
by henryadame
Verified Customer
Helpful May 30, 2024
Great customer service I like going to this GMC location right in old school Redlands right in old school Redlands More
by willmontes777
Employees Worked With
May 30, 2024
Husband wasn’t happy with the inspection failed to see nail in tire had to come back for recall nail in tire had to come back for recall More
by oneamaya
May 26, 2024
Very clean relaxing dealership. Staff friendly and honest. Very nice to visit the showroom and waiting area Staff friendly and honest. Very nice to visit the showroom and waiting area More
by Car for daughter
May 26, 2024
Nice staff but I feel ignored as a woman. Recalls not addressed last two consecutive visits. Recalls not addressed last two consecutive visits. More
by EASHLEY814
Employees Worked With
May 24, 2024
I always get courteous, professional, and quality service. I have the utmost confidence when I come here that I will receive honest and reliable service. service. I have the utmost confidence when I come here that I will receive honest and reliable service. More
by JBAKER250
May 24, 2024
Great service. Our first experience with Hatfield Buick GMC service department and it was spot on. Our first experience with Hatfield Buick GMC service department and it was spot on. More
by jmltfd
Employees Worked With
May 22, 2024
Scheduling an appointment for service is very easy and there is a good availability of appointments. Staff is friendly and helpful and willing to take the time necessary to explain what services are need there is a good availability of appointments. Staff is friendly and helpful and willing to take the time necessary to explain what services are needed. Also very helpful in arranging delivery and pick-up. More
by DAVID@LAWYERSHP.COM
May 22, 2024
The thermostat in my 2018 GMC Canyon had to be replaced. Service was quick and all the employees were easy to work with. I take my truck here for all repairs / maintenance. My only complaint is the cost. Th Service was quick and all the employees were easy to work with. I take my truck here for all repairs / maintenance. My only complaint is the cost. This part is approximately 2 hours of labor and the OEM part cost for me to purchase is about $85.00. So the price tag of $1,600.00 was shocking. Even if the parts with markup went for $200.00 that leaves $1400 in labor for a few hours. I wish I could get +/- $700 an hour for my professional services. I realize that I could have shopped around but since I trust Hatfield with all my service and I was in a hurry to get the truck functioning properly, I paid the price. More
by TCCjb
Employees Worked With
May 20, 2024
I came to Hatfield Buick GMC from another dealer because I was unhappy with customer service at the other dealership. Hatfield has not disappointed and always have the customer in mind. 5 star customer serv I was unhappy with customer service at the other dealership. Hatfield has not disappointed and always have the customer in mind. 5 star customer service and a 5 start facility! More
by drflores81
Employees Worked With
