Until recently, I wouldn't have taken the time to document a dealer review, but recent dealings with Wolfgang at Harmony Honda is changing that. He is is a Service Advisor who understands the client perspective, and does an above-average job of bridging the gap to Service issues.
Wolfgang " gets it ".
As a longtime (40+ years) car owner and someone who has experienced the highs and lows of operating automobiles of all makes, including six (6) new Honda products during the past 10 years, I value the importance of after-sales service, and recognize the difference between a professional approach and the many alternatives that pose as such.
IF YOU ARE LOOKING for a Service Advisor who is willing to listen, act, and deal with you in a courteous, respectful manner, remember this name - Wolfgang - and give him a call.