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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
976 Reviews

976 Reviews of Harbro Sales & Service Inc - Service Center

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April 24, 2024

Jeremy was kind and accommodating. It would have been nice to be told ahead of time that the requested tire rotation had a charge More

by SEWWHAT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Harbro service was excellent, actually checked out what the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they we More

by Rtmt522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service department is knowledgeable, professional and the work was completed in a timely manner. More

by julie.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More

by chewyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Hi, I'm sorry to hear that it took longer than expected to get everything done on your car. We certainly try to get things in and out as quickly as we can while still checking everything over. Your feedback helps, so our team can see what is important to our customers! Thanks again for your business, and for taking the time to leave a review. -Mark

April 02, 2024

Very pleasant and professional The service provided Harbor was very pleasant and professional. They had the work completed faster than originally anticipated. More

by GardnerJT3
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking the time leave some feedback. We are always trying to get things done as quickly as we can, we know that our customer's time is important! Happy to hear that the team was able to exceed your expectations! -Mark

March 29, 2024

Andres Castano was professional, helpful with explaining what was wrong with my car. Fixed with in one day. Thank you More

by Cheryl Baskin
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thank you for the review. We're glad that Andres could take care of your vehicle! -Mark Hare

March 28, 2024

Always great service and welcoming atmosphere! The service dept always explains things clearly and are never pushy about future work needed More

by Traci.hendriks
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking some time to leave our team a review!

March 22, 2024

I love harbro! Will always take my car there My car gets all its service at Harbro. I also bought it there More

by Em
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
March 22, 2024

Love Harbro will always go there Have purchased 3 cars from them and Sean is great. More

by Em
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thank you for your continued business! See you soon!

March 22, 2024

If Tom Brady could be a car dealership, he would be Harbro. Awesome place, awesome people More

by Reece Hendriks
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

If Tom Brady is looking for a job, we would be happy to set up the interview! Thanks for the awesome review. GOAT status is always a compliment! -Team Harbro

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