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Harbor Nissan - Service Center

Port Charlotte, FL

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1,115 Reviews

1,115 Reviews of Harbor Nissan - Service Center

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February 28, 2023

Great dealership experience. Didn't end up needing to replace battery like they had said but still a quality experience overall. More

by BigBoiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
August 09, 2022

The Service Department Went Above and Beyond To Help Us, The Service Director Was Great, Thank You Dan W For Helping Us. More

by rt020445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan W
March 31, 2022

Just had my car serviced at Harbor Nissan and I have to commit that it was probably the best customer service I’ve had for any business in a long time. The guys in the service department were courteous tho More

by mlwmorrissette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Service Duvision. See Joe great guy. Matt is the best at fixing any problem that arises he know my suv inside and out. Great man he has a beautiful beard. Tell him P More

by Pattipezet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Pattipezet responded

Give Joe a raise and Matt 2

February 08, 2021

Do not go to this place for service they rip you off have a problem with my lift gate they tell me it's the battery wanted me to buy a battery at 149.99 + tax but if that don't work we will try something els More

by jacjr31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MATT CLINE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Negoshian
Feb 12, 2021 -

Harbor Nissan responded

We sincerely apologize that you had less than a five star experience with Harbor Nissan Service. We would love to get the chance to rectify the situation and earn your business back. Our Fixed Operations Manager, Steve would like to offer you a full refund of the diagnostic fee that was performed. Please contact Steve at snegoshian@harbornissan.com or 941-629-1171 x282. Thank you for your feedback, our goal is to provide every customer with a five star experience.

Feb 16, 2021 -

jacjr31 responded

Harbor Nissan made good on the repairs that where not done but charged for Thank you Steve for taking care of this

December 27, 2020

AFTERMARKET AIR FILTER CAME APARTRECOMMEND OEM AIR FILTER AND INDUCTION SERVICE AND MASS AIR FLOW SENSOR This issue cost me $900! They lied to me and said my airfilter came apart and got sucked into mass air More

by ani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
joe
Dec 29, 2020 -

Harbor Nissan responded

Ani, If you or any customer has an issue with the service they received or has a question, the first person to address concerns to would be our Fixed Operations Director. Our service technicians and advisors operate with the utmost integrity. Anything less is not acceptable. It is un clear why you think you were lied to regarding your after market air filter. (I believe the problem you came in with was fixed) Our goal is to provide an exceptional service experience to assure returning customers. Please contact our Owner Loyalty Manager kelley@harbornissan.com or our fixed operations director snegoshian@harbornissan.com so we may address your concerns personally.

August 14, 2020

So I had a oil change on 7/30/20, sorry for the late review but they did a full inspection and oil change they told me my battery was good condition( after the car porter said your battery seems weak), More

by RYAN WARDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chance Holder
August 13, 2020

BUYER BEWARE - I purchased a 2019 Nissan Armada *Certified* and it was sold to me with a bad engine. Harbor Nissan has had my vehicle OVER 6 weeks and it’s still not fixed. No priority has been put More

by Nakita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack Bolling, Kelley Baxter, Steven Weaver
March 13, 2020

You where terrible you took a 99 year old lady and me the car is apieceif junk it was bad day I got it we paid you the money to buy the car out an you lied to yes now the bank wants more money you took us to More

by Karen lakeyLynn Rupolo
Recommend Dealer
No
Employees Worked With
Alex Bowermaster, Zack Bolling
November 25, 2019

I had a problem with my convertible top not fully going down. The service tech lied to me about not being able to put it down without a computer. The we’re going to charge me over $1600 to replace bands an More

by jon
Recommend Dealer
No
Employees Worked With
MATT CLINE
1.0
This rating includes all reviews, with more weight given to recent reviews.
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