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Gunn Nissan - Service Center

San Antonio, TX

4.8
951 Reviews

951 Reviews of Gunn Nissan - Service Center

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June 09, 2024

Quality service focused on the customer. Facilities are clear and accommodating. Workers was pleasant, courtesy. Enjoyable experience overall. More

by ray.jardine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

ray.jardine responded

Facilities are clear and accommodating. Workers was pleasant, courtesy. Enjoyable experience overall.

June 08, 2024

My wife and I have exclusively taken our vehicles to Gunn Nissan for service for almost 20 years. They have consistently earned our trust and confidence. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Gunn Nissan responded

Thank you for continuing to trust our team to take care of your vehicles. We look forward to welcoming you back on your next visit. We truly appreciate your continued support. Thank you for choosing Gunn Nissan!

June 06, 2024

Dealership service department easy to work ,especially a service advisor Mr James. Awesome service and staff More

by pantherb49
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Nissan!

June 06, 2024

Dealership service department easy to work ,especially a service advisor Mr James. Awesome service and staff More

by pantherb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winfred James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Nissan!

June 06, 2024

Excellent! All work done in a timely manner. Service advisor kept me informed of work progress. More

by Gschwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Gunn Nissan responded

Thank you for your 5-star review! It's great to hear that you were well taken care of and that our team went above and beyond for you. We truly appreciate your support. Thank you for choosing Gunn Nissan!

May 30, 2024

Javier worked with me on price. The car was ready earlier than planned. Shifting into first and second feel strange but that may be the new clutch. No one can correct my account nam More

by teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Gunn Nissan responded

We appreciate you taking the time to share your recent experience with us. Glad to hear that our team took care of you. Thank you for choosing Gunn Nissan!

May 29, 2024

This dealership has provided me the best customer service I have ever received, through the exemplary customer service of Brandon McMahon. More

by antonio.lora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hilary Keahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

antonio.lora1 responded

GUNN Nissan Management, please recognize Brandon McMahon for his exemplary customer service. I have been and will continue to be a highly satisfied customer of the GUNN Nissan Service Department, because of Brandon McMahon.

May 29, 2024

Got great service from the service department but unfortunately the oil change done didn’t go well at all. The oil in my car poured out in my garage & my driveway. when I got home. Gunn did send More

by Mandasteve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Bomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Gunn Nissan responded

Thank you for bringing this matter to our attention. It is discouraging to learn of your experience with us, and we would like the opportunity to address your concerns. We sincerely regret any frustration and/or inconvenience this has caused you. A member of our management team will be reaching out to you soon. Or if you prefer, please reach out directly to our service director at (210) 496-0806 when you have a chance.

May 26, 2024

The customer service in the service department is a wonderful experience from the first time I went to this dealership. More

by ramona.miller41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Gunn Nissan responded

Thank you for the 5-star review! We're happy to hear you had a great experience with us. We truly appreciate your support, and thank you for choosing Gunn Nissan!

May 28, 2024 -

ramona.miller41 responded

I have enjoyed the service on the last 2 visits and the young ladies that assisted me actually listened and took care of the needs and or concerns I had. The service that was performed on my vehicle was completed in a timely manner, which I appreciated the quickness of the your staff.

May 24, 2024

The service and attention to detail along with the wait time was outstanding. Great work from my service advisor, Logan Bomer, and the whole team. More

by esu8869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Bomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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