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Grubbs INFINITI
Grapevine, TX
1,985 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,985 reviews
May 31, 2024
Grubbs Infiniti of Grapevine is such a great, trustworthy, dealership and I only allow them to work on my vehicles. The Service Advisor Kevin Tran has great customer service and knowledge. Kevin trustworthy, dealership and I only allow them to work on my vehicles. The Service Advisor Kevin Tran has great customer service and knowledge. Kevin goes above and beyond, he ensures that the job gets done right! More
by christinagutierrez911
Employees Worked With
Kevin Tran
Helpful May 31, 2024
I was late arriving at the dealership due to a delayed flight. They stayed late to deliver my car so I could get on the road to my next destination. I was extremely pleased wit my experience at Grubbs. flight. They stayed late to deliver my car so I could get on the road to my next destination. I was extremely pleased wit my experience at Grubbs. More
by DWS
Employees Worked With
Ken Davis, Michael Trammell
May 30, 2024
Our salesman was Austin. He was very knowledgeable about not only the QX60 but also the Audi Q60 that was the other car I was looking into. He sold the value in the Infinity He was very knowledgeable about not only the QX60 but also the Audi Q60 that was the other car I was looking into. He sold the value in the Infinity. Very friendly dealership. Everyone spoke as the passed and made sure I was being taken care of. More
by Jimjoswick
Employees Worked With
Austin Hare - would rate him 5 stars, Mandy Matanga
May 30, 2024
We took our 2015 Infiniti QX60 into Grubbs Infiniti Garpevine due to a rumble/knocking in the engine. Our service advisor, Andrew, was very helpful and knowledgeable on what the issue most likely was. Garpevine due to a rumble/knocking in the engine. Our service advisor, Andrew, was very helpful and knowledgeable on what the issue most likely was. He contacted us the next day with what the problem was and had several other issues that were found during the inspection. We decided on fixing the original issue and one other major problem but declined the others. Andrew never pressured us on any repairs and was extremely helpful. I highly recommend having Andrew help you when going to Grubbs Infiniti Grapevine. More
by zdkerr
Employees Worked With
Andrew
May 28, 2024
Alan Alfano is an amazing person he made my experience at the dealership exceptional. The best purchase experience I ever had. the dealership exceptional. The best purchase experience I ever had. More
by dr233601
Employees Worked With
Jerry Synder, Mandy Matanga, Alan Alfano
May 28, 2024
Best experience ever! I received expert analysis and assistance from Andrew, he went above and beyond. My repairs were great, kudos to the technicians! I received expert analysis and assistance from Andrew, he went above and beyond. My repairs were great, kudos to the technicians! More
by Raw
Employees Worked With
Andrew and Cole
May 22, 2024
Friendly environment. The experience in question was with Matthew Bennett, as I was having a job done in service. Mr. Bennett was the epitome of an astute and professional The experience in question was with Matthew Bennett, as I was having a job done in service. Mr. Bennett was the epitome of an astute and professional customer service person. Very helpful. More
by Dave
Employees Worked With
Matthew Bennett
