Gravity Autos Sandy Springs

Worst dealership in Georgia. Let's start from the beginning. I purchased a 2019 Mustang at Gravity Auto a few weeks ago. Within 48 hours the car had to be put in the shop. After Let's start from the beginning. I purchased a 2019 Mustang at Gravity Auto a few weeks ago. Within 48 hours the car had to be put in the shop. After diagnosis I was advised that the repair would cost approximately $3,000.00. After speaking with the dealership and being told they would do nothing I posted a 1 star review. Within 24 hours management reached out and after a short discussion I agreed to take my review down for a payment of $1,500.00. Which I figured is a good deal since that is at least half of the repair. All was right with the world until today, which is a two part nightmare. First I was called by the bank that held the lien on the car I traded. I was advised that I am now delinquent, since Gravity Auto has not paid off my trade. So now I have had to also pay a car payment for a car that I no longer own, in order to keep a good payment history. This is absolutely ridiculous considering they demanded that my bank fund the purchase within 24-hours, which they did. So I know have two active car loans and no car. To top it all off, while on my way home a few minutes ago, I was called by the Ford service department. This was what I hoped to be the call saying the car is ready. However, that was not the case. Now the car has also developed misfires on four of the eight cylinders. As well as a trouble code for the ABS system. I am now looking at a possible replacement engine which is going to cost approximately $10,000.00 to replace. I would advise everyone to stay as far away from this dealership as possible. They sale junk cars and prey on people. I wouldn't mind if I had the money, but I don't and I work hard for what little I have, and they have ruined that for me. I write this in hopes that all will stay away. To make it all that much better. I struggle with mental health and suicidal ideation. This whole thing has sent me over the edge. I would like the world to know what they have done to me. What happens to me know is at the hands of Gravity Auto. Because Gravity Auto is nothing but a bunch of crooks that sale garbage. I hope that no one else ends up where I am. I also hope that they don't get the chance to do this to another person with mental health issues. I for one no longer think I will be around to fight this, I just hope that If I lose the battle to this mental torture that I am now in because of Gravity Auto my family sues the life out of them., Because mine is now on the last thread that I have. If you want more honest reviews look at Yelp. I wish I would have. Please, please do not deal with these people. More

The sales rep was willing to work with me and make sure I was getting the best deal and overall it was an easy process. was getting the best deal and overall it was an easy process. More

Victtoriia was a great sales person! ! She helped us get my wife a new Jeep! Adam the manager was awesome as well! Made sure everything went just right. Adam in finance totally made t ! She helped us get my wife a new Jeep! Adam the manager was awesome as well! Made sure everything went just right. Adam in finance totally made the whole process of purchasing, fun and easy!! More

Process was smooth and hassle free. The salesman Henry did a fantastic job and worked with me to make sure I got the price I wanted and the value on my trade that I wanted. The salesman Henry did a fantastic job and worked with me to make sure I got the price I wanted and the value on my trade that I wanted. More

Outstanding. First class experience. No manipulation, no games. Transparent and honest prices and fees. Viktoriia was patient, respectful and yet enthusiastic ab First class experience. No manipulation, no games. Transparent and honest prices and fees. Viktoriia was patient, respectful and yet enthusiastic about selling us a car and finding and waiting for a car we were comfortable buying. Will come back for our second vehicle. Highly recommend without reservations. More

I dealt with “The Car Lady”. She was very helpful and I found the car that I wanted. It was ready on time and I have it today. She was very helpful and I found the car that I wanted. It was ready on time and I have it today. More

I had the most wonderful experience at gravity Auto Sandy Springs I would recommend them to anyone. I had Henry for sales and his communication and his honesty were just wonderful qualities to have in someon Springs I would recommend them to anyone. I had Henry for sales and his communication and his honesty were just wonderful qualities to have in someone making a sale transaction like that. I had Adam for finance and that also was such a wonderful experience I really appreciated how genuine and humble he was while he was speaking to me. They are also really service dog friendly which was very comforting. I would recommend them to anybody they did whatever they needed to do to help me they they really went out of their way to make sure that I got the car that I wanted so thanks again gravity Auto Sandy Springs yall are amazing More

Very friendly and helpful. Also very knowledgeable and helpful. The selection of automobiles is very impressive. Also very knowledgeable and helpful. The selection of automobiles is very impressive. More

Friendly sales people. Beautiful cars. All used cars, from any dealership, need to be taken to the manufacturer to be inspected. Gravity had no issues with me doing that. F Beautiful cars. All used cars, from any dealership, need to be taken to the manufacturer to be inspected. Gravity had no issues with me doing that. Fair price, nice people. Would use again. More

My rating is specifically for Henry Hernandez. He alleviated my concerns about the how the care industry is going and I hope he gets a chance to disseminate his knowledge with others. When I buy He alleviated my concerns about the how the care industry is going and I hope he gets a chance to disseminate his knowledge with others. When I buy a car again it will definitely be with Henry. More