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Granite Subaru - Service Center

Hudson, NH

4.9
2,389 Reviews

2,389 Reviews of Granite Subaru - Service Center

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May 09, 2024

Excellent service. Professional, courteous. The best service and I would highly recommend!! Love the door service as it helps me out alot More

by DRBMICH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Jennifer was super helpful. Shea made the trade in super easy. Steve was an absolute gem! Thank you! More

by CMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Uliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kind words to the staff.

May 08, 2024

Pleasant staff. Problem fixed in record time.My go to dealership.I will recommend to anyone that needs work done,not just Subaru but all names and models More

by RMKALP
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Granite Subaru responded

Thank you for the great review and your recommendations. Many customers trust us with all makes and models work they need done.

May 06, 2024

I arrived home one afternoon and noticed the left headlight of my 2015 Forester was out. I called Granite Subaru, and they had an immediate opening, so I drove over, waited about 10-15 minutes while More

by Melvin F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Granite Subaru responded

Melvin, what a nice review, thank you. Our team works super fast and efficient to get our customers back on the road. We're so glad it was a quick easy visit.

May 02, 2024

All went smoothly. Everyone was polite and courteous. Would definitely return for my next vehical More

by brownellcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Granite Subaru responded

Thank you for the nice review,. We will be here to help you with all your vehicle needs.

May 01, 2024

Exceptional and unique service that I’ve ever had. Definitely I recommend the dealer and the service. 😊 More

by willyalma26409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Granite Subaru responded

Thank you for the wonderful review and feedback.

May 01, 2024

Stopped in to make appointment. Was taken right in. Was told it would be an hour. Was a bit longer, but OK. More

by don.hayden
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Granite Subaru responded

Don, we're sorry it took a bit longer than expected and we appreciate your understanding. Thank you for the nice review.

May 01, 2024

Am back at the service center to find out why my car is now leaking fluid from the front. Does not build confidence in the quality of service staff here. More

by BQTODGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 02, 2024 -

Granite Subaru responded

Thank you for bringing this to our attention. We believe Joe, our Service Director, brought you into the shop to show you that there was not an excessive leak just some residual oil that was there. If there is still a concern please feel free to bring it to our attention. Thank you,

May 02, 2024 -

BQTODGHAM responded

Yes. I did get a precise explanation of what happened and why -- and the problem was corrected to my satisfaction. The staff at the service center did a wonderful job in turning a frustrated customer into one that was very satisfied with the way they addressed my concerns. I have some additional work that needs to be done on the car and when it's scheduled, I will be using Granite Subaru again based on the way they handled this in a professional manner. Special thanks to Cassie, my service advisor for the concern and support she offered.

April 30, 2024

Tim, the service mgr was excellent in helping me with the forester and oil change question More

by LISA.BOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 02, 2024 -

Granite Subaru responded

Lisa, thank you for the kind review. We love hearing from Tim's many happy customers.

April 30, 2024

Scammed wife into four tires,. They'll tell you you need something with you, don't More

by MICHAEL.DUGUAY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Angotti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
1.0
This rating includes all reviews, with more weight given to recent reviews.
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