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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
871 Reviews
Call Service Center (214) 692-2872

871 Reviews of Goodson Acura of Dallas - Service Center

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April 13, 2024

Eric, my service advisor was very professional and informative. Very neat and clean space customers. More

by cb906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Apr 14, 2024 -

Goodson Acura of Dallas responded

cb906, thank you for sharing 5-stars and noting Eric was great to work with in service. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Helpful
April 13, 2024

Great dealership experience. Auto pick up and delivery from my home was a plus and loaner car was great. Service staff was attentive and kept me informed. More

by JB
Recommend Dealer
Yes
Employees Worked With
Michelle S
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Apr 13, 2024 -

Goodson Acura of Dallas responded

JB, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
April 12, 2024

Another great experience at Goodson Acura! My Service guy, Khang is consistently, exceptional. He gets me in and out in a timely manner and takes great care of my car. Thanks Khang and Goodson More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Goodson Acura of Dallas responded

Jz Fields, thank you for sharing 5-stars! We're happy to hear Khang is consistently exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
April 02, 2024

The service department does great work. I love the Acura brand and the service department is why I purchased my second and third Acura from Goodson. More

by jcl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Goodson Acura of Dallas responded

jcl55, thank you for sharing 5-stars! We're happy to hear our team does great work and earned your business! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 31, 2024

The service center took care of the service call I wanted them to address. Robert was keen to understand my requests and attentive to what needs to be done, he took care of the service. More

by yeahme2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 01, 2024 -

Goodson Acura of Dallas responded

Thank you for sharing 4-stars. We appreciate your praise and pleased to hear that the service department took care of all your needs. We look forward to working towards earning the fifth star on future visits. See you next time. Thanks again!

Helpful
March 30, 2024

Excellent customer service by John Valdez, Quickly diagnosed the problem and was it solved. Gamboa More

by Lzgamboa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Goodson Acura of Dallas responded

Lzgamboa92, thank you for sharing 5-stars and noting excellent customer service from John! We appreciate your kind words. See you next time. Best wishes!

Helpful
March 30, 2024

Service manager and his staff were Considerate, helpful, knowledgeable and provided exceptional service beyond expectations. More

by Cathy Zier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Goodson Acura of Dallas responded

Cathy, thank you for sharing 5-stars and noting that the service manager and the team were considerate and helpful! We appreciate your business and your praise. See you next time. Thanks again!

Helpful
March 27, 2024

The service department is highly customer oriented and provided excellent service , wash my car in a timely manner! Highly recommend Goodson Acura Service More

by Ljcrowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Goodson Acura of Dallas responded

Ljcrowl, thank you for sharing 5-stars and noting our service department is highly customer oriented and provided excellent service. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

Helpful
March 26, 2024

Jonathan Valdez is amazing and he goes over and beyond to make sure his customers have an amazing experience at Goodson Acura! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're pleased to hear Jonathan Valdez goes above and beyond to make sure his customers have an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 25, 2024

My service advisor Robert at Goodson Acura, Dallas Texas is professional and excelllent customer service. More

by Imee Fajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Mar 25, 2024 -

Goodson Acura of Dallas responded

Imee, thank you for sharing 5-stars! We're happy to hear Robert is professional and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
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