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Glockner GM Superstore

Portsmouth, OH

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523 Reviews

4368 U.S. 23

Portsmouth, OH

45662

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Showing 523 reviews

February 18, 2023

Contacted Glockner Chevrolet in Portsmouth Ohio. Was interested in ordering a New 2023 Corvette Stingray. Talked to Austin Howard a New Car Sales Person. He told me that they did not have any "a More

by drbcon27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Howard
Feb 18, 2023 -

Glockner GM Superstore responded

The Glockner organization apologizes for the experience that you had. We have required a $10,000 deposit on all New Corvette orders. Our previous customers have been more than happy to put the $10,000 deposit on their Corvettes. Yes, $10,000 is a lot of money, but we are not going to deviate from our company policy. I would be more than happy to discuss with you more, you can call me at the store. We hope we can change your mind and your experience with the Glockner Organization. Nick D Glockner Chevrolet

Feb 18, 2023 -

drbcon27 responded

You have missed the point of this post... When dealing with the customer you sir need to teach your "Team" the importance of returning the emails, the phone calls and the texts on a timely basis. Of the 2,903 New Chevrolet Dealers in the United States your "Team" has to be near the bottom in Customer Service... Update***As I set in Early Church this morning I was trying to figure out why Glockner Chevrolet in Portsmouth Ohio would not return my calls, texts, emails and sell this New Corvette Stingray "out from under me" to a Customer in Kansas as I am a Local Customer...It is all about the selling price! I was quoted MSRP Sticker Price for my new car. Then, I remembered that Glockner Chevrolet has a New White Corvette Stingray 2LT Coupe currently on their Showroom Floor with a "Price Adjustment" of $10,000 over the cars MSRP Price Sticker. It was never about the $10,000 Deposit that they required from me. They just wanted to sell this New Corvette Order Allocation for more money! Now it makes since why they would not return my calls, texts and emails...I understand profit, but $10,000 over the MSRP Price Sticker seems like a little much! I am going to contact Chevrolet Motor Division this morning for their comments on this shady business practice. Glockner Chevrolet in Portsmouth Ohio should be ashamed....

March 31, 2019

Great Experience I highly recommend Abdul and Glockner for your next car purchase. They made my car buying easy and enjoyable. Everyone was nice and friendly as well! More

by Eric H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Haffoudhi
March 15, 2019

Initially a good experience. Initially I was pleased with my purchase. The salesman was very nice and seemed to be honest about the issue with the car. After the 1st night having More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Christopher
March 12, 2019

New lease deal. Danny Bradshaw was helpful and professional throughout the process made sure everything went smoothly. Had the perfect vehicle for our needs. Thanks a More

by Conley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bradshaw
February 28, 2019

The Best in the Tri-State My wife and I had been seriously looking to purchase a new vehicle for about 2 weeks. We had been to to a Chevy dealer closer to our home in Waverly a More

by Jay Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bradshaw
February 20, 2019

Wonderful experience Danny was an exceptional person! He made sure to explain everything thoroughly and that I completely understood everything. He definitely made my firs More

by Ashleyb9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bradshaw, Robin Frasure
February 18, 2019

Danny Bradshaw makes car buying easy! I asked . . . and received! Glockner's found us a car to suit our needs. Easy, hassle-free car buying experience! My son is loving his new Chevy Equi More

by B. Crabtree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bradshaw
February 16, 2019

Great place to buy your next vehicle!!! Sales Rep listened to what I had to say and never once pushed me into anything. When I told them what I came for and how much I wanted to pay he was More

by Catfishjodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Frasure, Abdul Haffoudhi
February 16, 2019

Amazing experience, so glad we stopped by Stopped by glockners to look at mew suvs and found one that we loved and could not pass up on the great deal on our trade in. We highly recommend anyo More

by The Wellmans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Haffoudhi
February 13, 2019

Quick,easy, and friendly My husband and I needed a bigger vehicle so we stopped in to Glockners just to see what they had. We had a wonderful salesperson who showed us differe More

by MarioandJamie516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Frasure, Abdul Haffoudhi
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