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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,605 Reviews

1,605 Reviews of Gettel Toyota of Lakewood - Service Center

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May 19, 2024

Chris is always nice and explains what my car needs to keep it at peak performance. More

by ROO1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

I am very impressed with both service and sales at Gettel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales hel More

by Mike@osmse.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation Mike. I am glad you had such a positive experience at our Dealership. I see you worked with Jacob and Ana and it sound like they were very helpful. We all appreciate your support. Ryan Fischer General Manager

May 10, 2024

Great Service! Replaced battery and checked charging system in a timely manner! Toyota Dealership easy to work with. More

by MGARNANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad Michele and the team were so helpful. Ryan Fischer General Manager

May 10, 2024

It was a pleasure dealing with everyone there. Friendly service. The issue which brought us in was explained. Very helpful! More

by MARYELLEN1949
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Mary Ellen.I am glad you had such a positive experience with Kateeja. Ryan Fischer General Manager

May 10, 2024

The customer service at Gettel Toyota at Lakewood is excellent! Their sales and maintenance services are seemless. It is a pleasure doing business with them. More

by pamrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown, Ken Staggs, Jennifer, Alex
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Our whole team appreciates your support. Ryan Fischer General Manager

May 09, 2024

Horrible experience every time I have to come here truly terrible service they are allways rude an slow af an have to Communication my car sat here for three weeks without a word from them More

by sdchupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sandin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

I am sorry that you have been so unhappy with your service experience. I spoke with your Advisor Patrick and he tells me that he did leave you messages as soon as Our Master Diagnostic Technician let him know that the problem was the Hybrid Battery on your 2007 Prius. I know you declined the repair and again I am sorry we were not able to resolve this issue Ryan Fischer General Manager

May 03, 2024

We were treated so well everyone we came in touch with was so efficient and Scott was the best More

by HHFZ137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and terry
May 03, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We all appreciate your support. Ryan Fischer General Manager

May 02, 2024

As always, pleasure doing business here. Great service and communication. Everyone is thoughtful and friendly. More

by GEO_JEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kateeja and I really appreciate your support. Ryan Fischer General Manager

April 29, 2024

Very good, but you sold me a another car! what’s 15 more words was that enough? More

by TRC2974
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We are a full service dealership! Ryan Fischer General Manager

April 27, 2024

I had to come into the service center for a small correction of my passenger side tint and the repair was done so quickly and professionally. Thank you so much to the team! More

by timk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 29, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Tim. I am glad we were able to help. Ryan Fischer General Manager

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