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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
734 Reviews

734 Reviews of Gettel Hyundai of Sarasota - Service Center

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May 07, 2024

Excellent job by our service manager who kept us informed about the progress of our car. More

by FRISSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Great customer service with short wait times on routine maintenance. Friendly staff always willing to assist customers. More

by lizajane68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Friendly and professional. Appreciated that a multi point check was complimentary but confused when offered $1000 worth of remedies . When these services are offered, the reps More

by RLYSECKI.ACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the new service manager’s name , but he was extremely helpful
May 09, 2024 -

Gettel Hyundai of Sarasota responded

Thank you kindly for your feedback. We will certainly review your comments with our team. We appreciate your business and look forward to serving you for many years to come.

May 04, 2024

Todo estuvo muy bien gracias por tan excelente servicio voy a ir de nuevo agradezco More

by maganabuitrago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Gettel Hyundai of Sarasota responded

¡Gracias por su negocio!

May 02, 2024

BOUGHT NEW IN 2012. You guys are the only ones who have touched my car. The turnover in the service department in the last few years is alarming. It makes me wonder a More

by alysonld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business and your feedback. We have some new faces as we promote our outstanding employees to other Gettel Dealerships. We are so glad to hear your service remains outstanding. Our Team of old and new faces will be here to serve you with a smile at your next appointment.

May 01, 2024

We use Gettel for service when we are in Sarasota every winter between Nov and Apr. they have always serviced our 4 Hyundai Santa’s. Customer response on everything is excellent, from when we arrive, durin More

by Ronbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. Making sure that our customers are well taken care of is our top priority. We look forward to servicing your vehicles every Winter! Thank you!

May 01, 2024

Dealer is Always clean and with great customer service, employees with good attitude of service and on time More

by blancagoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gettel Hyundai of Sarasota responded

Your kind words for our Dealership are much appreciated. Guest satisfaction is our top priority and we look forward to serving you again. Thank you!

April 30, 2024

Have many issues with this place. wouldn’t be back for this location for sure. More

by Dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gettel Hyundai of Sarasota responded

We apologize for not meeting your expectations. We would like the opportunity to hear your concerns in order to improve future experiences. Feel free to contact our Service Manager, Don Carroll at DCarroll@gettel.com or 941-923-1411. We hope to have another opportunity to earn your business in the future.

April 30, 2024

Has improved lately. Customer service and trying to schedule appointments was a nightmare. I came back to Gettel and was pleasantly surprised More

by Bwl86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for the positive feedback. We will continue to listen and learn from our customers and make changes accordingly. We appreciate your business!

April 28, 2024

My local Gettel Hyundai is close by and always accommodating. They are always busy so sometimes the wait is long. More

by RALSUE011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for selecting us as your Hyundai Service Center. We know how many choices you have. Happy Driving!

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