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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.6
321 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 321 reviews

May 28, 2024

On this day a thunderstorm was Brewing and hail was expected. Everyone was still friendly, but in a hurry to get as much product sheltered as they could. I got an oil change in a timely manner.and wis More

by Mstagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Helpful
May 28, 2024

What a wonderful experience to be able to have my Ford's parts recall work done right in my driveway! Quick, easy and done. More

by cyndy.berryman2014
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Dawn
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Helpful
May 24, 2024

JC was excellent! The service we got was fast and efficient. JC made me feel so respected and treated like an old friend. I’m super happy with the customer service More

by Paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the excellent assistance provided by JC! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Good service clean shop nice people and friendly tech that work on you vehicles keep you vehicle clean More

by Buffalomankenny3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny pollard service tech colton
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May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Ryan Ethier did an excellent job. I received excellent customer service and enjoy taking my vehicle to Ryan to get it serviced! More

by Ike Rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
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May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the excellent assistance provided by Ryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 23, 2024

Great service every time! Very nice and timely on every vehicle we own. We will continue to use Gene Messer for our vehicles needs. More

by Stwrt2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 24, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 23, 2024

Gene Messer Ford has always proven itself as a 5 star dealership.It is staffed by caring,courteous,professional people.I would highly recommend Gene Messer Ford to everybody. More

by amtracsam1833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan(service advisor) is a top notch employee.
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May 24, 2024 -

Gene Messer Ford of Amarillo responded

It's great to hear about your positive experience with Gene Messer Ford Amarillo! We're thrilled that our team's caring, courteous, and professional approach has earned us a 5-star rating in your eyes. Thank you for recommending us to others, and we look forward to continuing to provide excellent service to all our customers!

Helpful
May 20, 2024

Amarillo Gene Messer always provides fast and great service. The techs sending videos is pretty awesome. More

by gorillamonsta7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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May 22, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Helpful
May 20, 2024

Danny was very helpful and knowledgeable. Will return for others services need done. Thank you More

by millylevario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Report | Print
May 22, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the great assistance provided by Danny! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 19, 2024

The technician arrived on time, made the repairs, and informed me of necessary maintenance requirements that he noticed. A very easy and convenient repair process. More

by alfred.mclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 22, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was convenient! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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