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Lebada Motors

Cambridge, ON

3.8
73 Reviews

2235 Eagle Street North

Cambridge, ON

N3H 4R7

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73 Reviews of Lebada Motors

October 13, 2023

They sell lemons and put hot safeties on them. Very unsafe and untrustworthy. Do not buy from them More

by Adam walker
Recommend Dealer
No
Employees Worked With
Andy Lebada
September 15, 2023

Such a great experience working with Lebada Motors. Extremely helpful and professional I would highly recommend to anyone looking for a pre owned car!!! More

by ashara01
Recommend Dealer
Yes
Employees Worked With
Andy Lebada, Jenn Matthews
September 14, 2023

I recently purchased a family car from Lebada motors and I could not be happier. As a new mom I had to trade in my sports car and buy a practical family car. Safety was my number 1 priority and Lebada motor More

by Tashaschwieg
Recommend Dealer
Yes
Employees Worked With
Andy Lebada, Jenn Matthews
September 14, 2023

Great salesman, I went in to purchase an Suv for my son and was shown multiple options. The salesman wasn't pushy and directed me towards the cheaper of the options. Honestly I couldn't be happier wi More

by Chris42
Recommend Dealer
Yes
Employees Worked With
Jenn Matthews
September 14, 2023

The Labada Motors team is great. Always went above and beyond to help out. I Have refered few friends and family members who were very thankful. I attribute their sucsess to the fact More

by Canadaarmo
Recommend Dealer
Yes
Employees Worked With
Andy Lebada
September 14, 2023

Amazing service! I purchased an MDX truck and so happy overall. From the service knowledge and amazing customer service I was so pleased! Great team. Thank you! More

by Shel
Recommend Dealer
Yes
Employees Worked With
Andy Lebada, Jenn Matthews
September 14, 2023

We have bought 2 vehicles from this dealership personally and have referred 3 others, everyone was thoroughly satisfied with their experience and the service they received. More

by Raj
Recommend Dealer
Yes
Employees Worked With
Ash Lebada , Andy Lebada, Jenn Matthews
September 14, 2023

Hello. Excellent service, even better communication. Buying used vehicles can be stressful and no one can predict what can happened once you drive off the More

by Mark
Recommend Dealer
Yes
Employees Worked With
Andy Lebada, Jenn Matthews
September 14, 2023

Great customer service. My go to place for car shopping, price, quality, and above and beyond customer service. More

by ben zeina
Recommend Dealer
Yes
Employees Worked With
Andy Lebada, Jenn Matthews
August 16, 2023

worst experience I’ve ever had dealing with a dealership by far. Let’s start off by saying we live an hour and a half away. Talked with a salesman for a week about setting up a time to come see the vehicle. More

by CM
Recommend Dealer
No
Employees Worked With
Andy Lebada
Sep 20, 2023 -

Lebada Motors responded

Hello, I reached out to my team to speak with them and discover exactly what had happened. My team agreed that yes, there was an oversight and you were came in without us having the vehicle available for viewing – my sincere apologies for that. I wanted to understand how our team was quoting you payments, and I learned that when you were initially being quoted, your trade had not been inspected and your credit had not been checked. These are two factors that can greatly affect the payment. Unfortunately, when your trade was inspected, the value was much less than our initial estimate and you did not qualify for the initial interest rate we had anticipated for you. I sympathize with the distance that you chose to travel to see us, but unfortunately these two factors are well beyond our control. The only way that we could have been more accurate with our payment estimates were to view the trade (which you had not brought with you on the first two visits), and to complete a credit application (which you had declined to do). I’m sorry that the situation happened the way it did. I do appreciate you bringing this to ownership’s attention, as it will help us to improve our processes going forward.

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