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Garber Honda - Service Center

Rochester, NY

4.8
521 Reviews

521 Reviews of Garber Honda - Service Center

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May 24, 2024

I had a very good experience with Al and the whole team while buying my new CR-V. They were very straightforward and made the buying process quite stress free, which I appreciated. More

by AWOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
May 21, 2024

As a long time and loyal Garber Honda customer, I was disappointed that the service department wasn't able to save any $$$ on my recent repairs to my 2014 Pilot. The repair bill quickly added up to near More

by jim.scheirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill
May 21, 2024

Car was serviced quickly. Oil was left in skid plate on the underside of the car so it was leaking on the garage and had to be cleaned out when I got it home. I didn't bother More

by JAMIE_LITTLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
other
May 18, 2024

Great job! I would definitely bring my car back in for servicing at Garber Honda. More

by SPRINGBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Garber Honda responded

We're happy to hear you had a great experience with our service center at Garber Honda. We look forward to seeing you next time!

May 18, 2024

Service has always been great. They are very helpful and attentive to customer needs. Thanks More

by JSCHEPISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Leno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Massara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Barbato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Garber Honda responded

We're delighted to hear you consistently have great experiences with our service center at Garber Honda. Thanks for taking the time to us this kind review!

May 18, 2024

Garber Honda is a great place to buy car. Salesman Zack A. did a great job in finding the car that I needed! Thank you, Al Palone More

by ALPALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Garber Honda responded

Thanks for the shoutout! We're glad Zack could help you find the perfect car at Garber Honda. Enjoy your new ride!

May 18, 2024

Garber has always been my dealership for all of my repairs and maintenance. They treat me with kindness and professionalism. More

by MJOHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Debbie, and Ryan.
May 23, 2024 -

Garber Honda responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Garber Honda consistently provides you with professional and friendly service. We look forward to continuing to serve all your automotive needs!

May 17, 2024

Had my Honda in for routine service (B136). Asked to check on the parking brake and got no feedback. ??? Other than that, I am satisfied. More

by RLC_NOSPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agents not salesperson
May 24, 2024 -

Garber Honda responded

Thank you for bringing this to our attention. We're glad you're satisfied overall, but we apologize for the lack of feedback on your parking brake issue. We'll make sure to address this with our team and improve communication in the future!

May 16, 2024

service was good and price was reasonable the video of the work done was nice to view More

by ANDREWWOJNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
May 24, 2024 -

Garber Honda responded

We always aim to provide good service with fair pricing at Garber Honda, so it's great to see we hit the mark during your service visit. We're glad you enjoyed the video as well!

May 14, 2024

I have no complaints about the B 17 service on my 2019 CR-V . The service people were friendly and responsive. All was as promised. It was astonishing to me that the services performed could be so costl More

by DCOLE10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
May 23, 2024 -

Garber Honda responded

We're glad to know that you found our service team at Garber Honda friendly and responsive. We understand your concerns about the cost, but rest assured these services are designed to keep your CR-V running smoothly for years to come. Thanks for trusting us with your vehicle!

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