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Ken Ganley Subaru Wickliffe
Wickliffe, OH
1,656 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,656 reviews
Helpful April 18, 2024
Service was quick and through. The waiting lounge was clean and comfortable. Service performed at a competitive cost. The waiting lounge was clean and comfortable. Service performed at a competitive cost. More
by p. j.holland
Employees Worked With
April 17, 2024
Friendly and helpful staff, Gino and James were wonderful to work with. Very happy with my purchase to work with. Very happy with my purchase More
by shenry3198
Verified CustomerApril 17, 2024
The dealership went above and beyond for me. I can’t thank everyone enough for what they’ve done. Amazing car buying experience. Made everything easy for a first time buyer. The staff was amazin I can’t thank everyone enough for what they’ve done. Amazing car buying experience. Made everything easy for a first time buyer. The staff was amazing. More
by 21milhoanc
April 17, 2024
This establishment was top notch. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. More
by unuzualg
April 17, 2024
Ganley was very friendly and completed the six month services in a very prompt manner plus a car wash. services in a very prompt manner plus a car wash. More
by j?
Employees Worked With
April 17, 2024
I was very happy with my experience at Ken Ganley Subaru of Wickliffe. Russ, Brian, Joe and James took very good care of me. Russ made me feel very comfortable during my test drive and made sure I got ever of Wickliffe. Russ, Brian, Joe and James took very good care of me. Russ made me feel very comfortable during my test drive and made sure I got everything I wanted in my new crosstrek. They made sure my Starlink auto start was downloaded on my phone and in operational order. Russ and Brian went above and beyond driving my new crosstrek home so I could drive my old Impreza back. Thank you for the detailed attention you gave me. I’m thrilled with my new crosstrek purchase! More
by Karen
Employees Worked With
Other Employees :
Russell Papa
April 17, 2024
Our salesman, Logan Gaffney, couldn't have done more to provide a "great" car purchasing experience. He answered all our questions patiently and professional. Even came in on his day off to turn car over provide a "great" car purchasing experience. He answered all our questions patiently and professional. Even came in on his day off to turn car over to us. I would highly recommend Logan. More
by mary
April 16, 2024
Sales and management was great! The finance was a HORRIBLE experience. We now question the reliability of the vehicle that we purchased as we were told that the electrical will go The finance was a HORRIBLE experience. We now question the reliability of the vehicle that we purchased as we were told that the electrical will go down after 3 years and that would cost us $2000 to $3000.00. We just purchased a Subaru with another dealership and the financing was fast, easy and zero pressure. We now have buyers remorse as we're afraid of the vehicle's electrical going bad. More
by KEITH62
April 16, 2024
I was greeted near the entrance and asked how the dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although much of the literature wasn’t yet in the hands of the dealership, they spent a good deal of time showing me options by walking me around the facility to see models and features. They also opened up a website to show me color and accessory options that are available or that were standard with the trim level I chose. Friendly and attentive sales staff answered all of my questions and advised me of various service/repair agreement options. Very good experience. More
by obas3
