GD Coates Suzuki

bunch of crooks We bought a car there, they make lots of promises, but when tranny goes a week later, their whole story changed. I elevated it to the so called Manage We bought a car there, they make lots of promises, but when tranny goes a week later, their whole story changed. I elevated it to the so called Management level, what a joke. Do not waste your time with these crooks. Oh and the $300 for admin was just added on the bill. More

Terrible service I bought a car from them late 2016 and I absolutely would NEVER suggest buying a car from them. I've had nothing but problems with my car from the day I bought a car from them late 2016 and I absolutely would NEVER suggest buying a car from them. I've had nothing but problems with my car from the day I got it. I was promised that everything would be in tip top shape for me to take it off the lot but it has been far from that. With in the first week, I had multiple issues and was unable to even drive my new car. After having my car in several times and being so done with them telling me it was fixed and having to come back in. I had asked and begged and cried and wanted some sort of customer service, I didn't want the car. I knew I was going to have more problems but I was turned away by the general manager Dwayne and service guy telling me I was just young and things would get better and there was nothing wrong with the car. I was completely exhausted with trying to get help that I stopped calling. Now today I still continue to have electrical issues and motor issues with my vehicle. Another few weeks, a day before going in elsewhere for my recalls, my engine light is on and multiple codes are running through my car. It sounds terrible. after more investigating there is shifty after market parts in my car and found out that emissions service and injector flush had not been done in a long time. This is all ridiculous. I'm have now been in contact again with service department and regular staff and I'm getting no sympathy. They are rude and condisending. UNDER NO CIRCUMSTANCES SHOULD YOU BUY A CAR FROM THEM. NOT TO BE TRUSTED. People are rude and have so concern for my hard earned money. I'm only 23 and may be worked up but going higher up about this. I i I I hope nobody ever has to go through what I have. Not to mention I haven't even had the car for more than 6 months. hate my car :( More

Crooks What a horrible place. I took my car in with an ignition module issue, I was given a peice of wire from the mechanic that was burned and freyed. I was What a horrible place. I took my car in with an ignition module issue, I was given a peice of wire from the mechanic that was burned and freyed. I was told that the wire was cut out of one of the wiring harnesses below my dash and that was the route of all my problems. They stated that it was fixed and charged me $700 for their time and a new ignition modual. 2 days later, I was on the side of the road. I took my car to my brother this time (he's a licensed GM mechanic). There was absolutely no evidence of any wiring being cut out of any wiring harness and they had wired the ignition modual to direct power vs. Directing it to a fuse, thus causing another ignition modual to blow. When I called DG Coates and spoke to the manager, he flat out denied that anything like that would have happened at his shop. He was rude and belligerent towards me and would do absolutely nothing for me. He only said that I could bring it back in, but by that time the issue that they had cause had been fixed by my brother. I deffinatelt didn't have another $700 to throw away in xxxxty service. I will never be back. More

Bad service , Worst financing company in barrie Never finance threw clean auto, Terrible service , Terrible pricing , People running it now are con artists now that gorde is no longer there. This d Never finance threw clean auto, Terrible service , Terrible pricing , People running it now are con artists now that gorde is no longer there. This dealership has gone down hill terribly since gorde stopped running the show. Want to be hurrassed every chance they can , want them in your buss as often as posible ... then this is the location for you .. they like to mess with people lives. More

Hard work pays off Jacqueline hall had no problem braving the weather to accommodate my curiosity with a used jeep on the lot. Her patients payed off and I got my dream Jacqueline hall had no problem braving the weather to accommodate my curiosity with a used jeep on the lot. Her patients payed off and I got my dream machine. She's was very pleasant and straight forward.I felt comfortable with my transaction between G.D COATES and Martin made it happen on the financial side quick and seamless. Jacqueline has followed up on my purchase making sure that I'm satisfied. It's great to have a sales person that goes above and beyond. Love the JEEP. More

Great service, great car and amazing savings! We recently purchased a car through G.D. Coates Used Car Superstore. The entire experience from start to finish has gone above and beyond my expecta We recently purchased a car through G.D. Coates Used Car Superstore. The entire experience from start to finish has gone above and beyond my expectations. Dean, Duane and Martin made us feel so comfortable, and they were all hilarious! We did not experience any pressure to buy, and they presented us with many great options and deals. I would recommend G.D. Coates Superstore to anyone! They will make you feel like family. Great service, great car and amazing savings! Thank you again, we love our car! More

Excellent service, very honest! I dealt with Graham and he was very thorough and honest. Since I was making a deal from 5 hrs away I had to trust and rely on the dealer. He told me e I dealt with Graham and he was very thorough and honest. Since I was making a deal from 5 hrs away I had to trust and rely on the dealer. He told me every possible thing he could about the car and even went above and beyond to make the distance transaction to go smooth. When I got there they were extremely friendly and everything was exactly as discussed with no surprises. I would strongly recommend them for a vehicle purchase. Thank you for a great experience. Kerry More

Good Deal / Great Salesman Met Brandon Johnson who is a new addition to the sales dept. to help us with our interest in a 2009 Nissan Murano. Found him to be sincere, honest and Met Brandon Johnson who is a new addition to the sales dept. to help us with our interest in a 2009 Nissan Murano. Found him to be sincere, honest and above board in negotiating a fair deal for this vehicle. Any questionable items were addressed and handled with a professional attitude and feel confident we were treated fairly and with great respect. He has an upbeat friendly manner which is refreshing to see in the auto sales industry. Martin looked after the sales contract final invoicing and was straight forward and helpful but not pushy in the aftermarket add ons that were available if desired. Best regards and wishes to your new career Brandon. Keep up the good work. Dak & Donna Perry More

Sales and Service My sales experience with Graham was excellent! Not only did he find me a safe and reliable car for my daughter who just got her license, he also took My sales experience with Graham was excellent! Not only did he find me a safe and reliable car for my daughter who just got her license, he also took the time to explain to her safety tips for her with being a new driver, showed us every feature the car has and how to use them. He explained how the warranty worked and what was covered in detail with the warranty we choose to purchase. Graham did not try to "up sale me into something that wasn't practical for her driving needs. Instead he found the most practical and safe car to fit her needs. I highly recommend Graham Coates!!!! very satisfied with our purchase! Graham has also helped many of my friends with purchasing a used car. Graham puts calmness into what can be a stressful situation. More

Best Sales person EVER!! I needed to get a new car in a hurry. I have a lot of anxiety issues and shopping in any form is a pretty traumatic experience for me. Something as I needed to get a new car in a hurry. I have a lot of anxiety issues and shopping in any form is a pretty traumatic experience for me. Something as expensive as a car is a nightmare. I had the day off work to find a car. Near the end of the day I was at the point where I was considering quitting my job just so I wouldn't have to buy a car. Gd Coates was going to be my last attempt. Jaquie greeted me at the door. She immediately put me at ease. She was extremely patient with me and really helpful. She helped me find a car that would be the best option for me. No pressure! She was also extremely honest with me. More