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Freeman Toyota - Service Center

Hurst, TX

4.6
4,220 Reviews

4,220 Reviews of Freeman Toyota - Service Center

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June 04, 2024

Tìm Farrand is a great advisor. He knows what service my car needs every time I take it there. His suggestion is very appreciated. More

by BATO_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Waited 3 hrs for oil change. Double the estimated time. No verbal communication of delays. More

by Lucian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Curry
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

They said they will price match but after service the fee was not price matched. More

by KATE4CROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
June 04, 2024

Friendly service from everyone. Very professional organization. I would highly recommend this Dealership to friends and family. More

by LOUCIP80
Recommend Dealer
Yes
Employees Worked With
Lexus "Lexy" Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Stankovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Great service department. I’ve been dealing with Tim for a long time. He is a great service advisor. I do like that they will text you with a link to approve or deny any repai More

by HARLEY1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

The only Pleasant part of the purchase was the financing. Brandon was a pleasure to work with other than that. I was not impressed at all with sales or the introduction to my new vehicle. More

by DD_WEBSTER
Recommend Dealer
No
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim - sales 2 stars
June 04, 2024

I’m a repeat customer! Love Freeman Toyota & Jacob was awesome! Thank you so much. More

by MELISSANOEL76
Recommend Dealer
Yes
Employees Worked With
Jacob Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Trey was great…very helpful. The service was fast and we were out in no time. More

by KMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
June 03, 2024

Tim was very good, took a little longer than I had hoped for but not too bad More

by LIGHTHOUSENOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service department is a joke. I just brought my truck in for oil change. They didn't top off any of my fluids. Even though I ask them too. I guess it is because I didn't spend the More

by myers76.dallas
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sam Pemberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Munoz no star for him. Carlos Alvarez lube tech 0 stars
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