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Fowler Jeep of Boulder

Boulder, CO

not yet
rated
241 Reviews

5075 East Pearl Pkwy

Boulder, CO

80301

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Showing 241 reviews

May 06, 2024

Took my company jeep in for an oil change and a rotate. Service advisor tried to upsell services, as expected, and I declined. When I came to pick up my Jeep, I was met by the advisor and the service manag More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd
February 14, 2024

I am having a terrible experience with my new 2023 Grand Cherokee Trailhawk. I will never buy from this dealership again. More

by jm
Recommend Dealer
No
Employees Worked With
I know none of the names above
September 16, 2022

I needed an oil change and my tires rotated plus I had a leak in one tire. I called 10 times during a whole week and asked them to call me back to see if I needed to schedule appointment or if I could just More

by caebeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Valladao, Andy Closz
Sep 19, 2022 -

Fowler Jeep of Boulder responded

Hi Caebeling, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 447-8187. We look forward to hearing from you.

Sep 19, 2022 -

caebeling responded

I would be happy to talk to you. The one young man at the front desk, was very polite and helpful. He also said he could make sure that he had service people work on my car simultaneously to get it done quicker and it was done pretty quickly. I was happy with the service and I think this young man was partially responsible. I wish I knew his name.

July 10, 2022

Was GREAT when it was Pollard, but now that Fowler has taken over and the good employees have left. not so much. Vehicle went in for repairs but found many new damaged things after the repair. They talk a More

by FOWLERISNOGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Pfeifer
Jul 12, 2022 -

Fowler Jeep of Boulder responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (303) 447-8187 so we can work with you to make this right.

February 22, 2022

Bought a certified pre-owned jeep here, was promised it had the whole 150 point or whatever inspection. Get it home, there's still stickers from when it was a rental all over the vehicle, rental paperwo More

by DontBotherWithFowler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Valladao, Andy Closz
Feb 25, 2022 -

Fowler Jeep of Boulder responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 447-8187. We look forward to hearing from you.

January 21, 2022

Brought my car in for a tire patch. During tire repair, my sensor was damaged by Fowler repair team. General manager Matt Marr told me they would confirm they had the correct sensor part and would get back More

by Jeepdreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt marr, Bob Valladao
March 03, 2021

John Slack and his managers, John and Paul H were a pleasure to work with. Honest, transparent, knowledgeable and fair. I was treated with respect and was able to test drive whatever vehicle I wanted a More

by Ryan Lesniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holstein, Jon Slack
Mar 04, 2021 -

Fowler Jeep of Boulder responded

Hello Ryan, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 08, 2021

They wrecked my vehicle and refuse to pay for the damage even though I have it in writing that they would repair. Turn and Burn. I bought my vehicle in February of 2019 from Pollard Jeep in Boulder, CO. More

by ShouldaPayedUp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Valladao, John Holstein, Andy Closz, Gabe East, Paul Pfeifer, Jon Slack, David Parke, Alex Rios, Zack Marlar
Jan 21, 2021 -

Fowler Jeep of Boulder responded

"SHOULDAPAYEDUP" Using social media to try and extort money, this person doesn't even live in the state of Colorado His only option to me for remedy was to pay money?? Our current and previous reviews speak to the quality of service we provide.

Jan 21, 2021 -

ShouldaPayedUp responded

As I stated in my review, I brought the jeep in to have it fixed and was told that you were not going to fix it. I gave you a chance. Just because I moved out of state doesnt mean what you did to our vehicle didnt happen. You are a very dishonest dealership and I will continue to make it known until this is resolved. I have two witnesses from the night I picked my vehicle up and the day I dropped it off. You arent fooling anyone with your self written in-house reviews. Also I didnt ask for cash. I sent you 2 quotes as you would with any dispute.

December 18, 2020

Jon is super friendly and honest. He’s very nice to work with and does his best to give you all of the information possible. More

by Ryan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Slack
Dec 24, 2020 -

Fowler Jeep of Boulder responded

Hi Ryan, thank you for your kind review; we are happy to pass along your comments to Jon here at Pollard Jeep of Boulder! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2020

Jon Slack and manager Paul P. were both so wonderful to work with! Jon took the time and care to listen to our needs and preferences then helped my husband and I both pick out the perfect vehicles for our More

by AmyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Pfeifer, Jon Slack
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