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Foreign Cars Charlotte - Service Center

Charlotte, NC

5.0
25 Reviews
Call Service Center (704) 535-7100

25 Reviews of Foreign Cars Charlotte - Service Center

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March 08, 2024

Bob is one of the best car men I know; but even a better man of God! Love Pacman! More

by Pacman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Foreign Cars Charlotte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bob here at Foreign Cars Charlotte.

Helpful
November 30, 2023

Scott goes above and beyond for his customers. In the unlikely event there is an issue, he always “makes it right.” Best in the business. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Foreign Cars Charlotte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott, and we look forward to working with you again.

Helpful
November 16, 2023

Scott MacDonald is incredible, not only is he very knowledgeable, but also taught me even more about my car. Scott and his team kept me well informed while diagnosing my car and repaired it in a very More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Foreign Cars Charlotte responded

Thank you, Jake, for taking the time to leave us this great five-star review. Thanks for sharing about your experience with Foreign Cars Charlotte. We're glad to hear that you found your experience with Scott to be a positive one. We appreciate your business and hope to see you again soon.

Helpful
August 30, 2023

Excellent representation by Scott, a first class fellow with sincerity and knowledge. A truly great asset and reason to work with your dealership. More

by SCreson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Foreign Cars Charlotte responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
August 27, 2023

Ryan is always extremely helpful, friendly, and professional. He takes the time to answer all of my questions and always makes me feel comfortable and happy about my service! More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ludwig
Other Employees : Ryan Ludwig
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Aug 28, 2023 -

Foreign Cars Charlotte responded

Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Foreign Cars Charlotte to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
August 16, 2023

Nice and professional people. very efficient.I think the price of the Maserati was fair and the valuatiom of my car in the trade was fair too.Sal,Bill and Luis did a great job.Albe More

by Albertomatone
Recommend Dealer
Yes
Employees Worked With
Luis Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Calabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Foreign Cars Charlotte responded

Alberto, Thanks for sharing about your experience with Foreign Cars Charlotte. Sal, Bill, and Luis appreciate your business and hope to see you again soon!

Helpful
July 14, 2023

Scott was great - I am on my 3rd Aston Martin and the I found the service to be convenient and affordable. My call was always either answered or returned promptly. I would highly recommend Scott and Ast More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Foreign Cars Charlotte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Foreign Cars Charlotte, Michael, we look forward to having you as one of our valued customers for many more years to come!

Helpful
April 07, 2023

Hunter is service exceeded any expectations in excellent customer service. The entire sales team assisted to ensure excellent service! More

by RCMGCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Frederick
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Apr 08, 2023 -

Foreign Cars Charlotte responded

Thank you for the kind words for Hunter and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
March 07, 2023

Got my Aston serviced here, the repair manager - Scott was great to work with. He took care of me and did everything right. He is very knowledgeable and easy going. I wish all service managers were like h More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Foreign Cars Charlotte responded

Thank you, Jeff! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Foreign Cars Charlotte!

Helpful
January 25, 2023

Kostas is credit to your delearship and service department is great. Sal also did a great job helping me More

by gerryblack102
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Calabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Tsioutsias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service department
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Jan 26, 2023 -

Foreign Cars Charlotte responded

Gerry, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kostas met your service expectations. Thank you for choosing Foreign Cars Charlotte, we look forward to having you as a valued customer for many years to come!

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