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Ford Groves

Cape Girardeau, MO

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31 Reviews

1501 N Kingshighway

Cape Girardeau, MO

63701

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31 Reviews of Ford Groves

May 02, 2024

We had the very best experience buying a Ford Expedition from this dealership! There was no high pressure, no hidden fees, just very patient with us when we were trying to decide between a 2024 and a brand More

by thamom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
forgot name
January 04, 2024

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment a More

by Another Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three different service writers and Chris the service manager.
May 11, 2022

Salesman Scott Burgher knew his product. I went looking for a specific truck and ended buying another. Sales went smooth and quick. Bought on Saturday and am happy with my purchase. More

by Jim B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burgher
Jun 08, 2022 -

Ford Groves responded

We are very happy to see you had a great experience with us. We truly appreciate your time, trust and business! Welcome tot he Ford Groves family!

Jun 08, 2022 -

Jim B. responded

Thankyou.

June 09, 2021

Outstanding service! Mr. Randy Graham is top notch and will be by your side from the start. From financing to driving your new vehicle of the lot. More

by Roger Barbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Graham
February 09, 2021

Bob, Jason and the staff at Ford Groves did a great job; for the third time. I would highly recommend this dealership to family and friends More

by Michaeldoonan@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Bob
January 28, 2021

Great customer service, Mr Lucas was a terrific example of a professional vehicle salesman highly recommend family and friends to purchase from Mr Lucas outstanding More

by bassmaster_don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Lucas
November 20, 2020

When we purchased our new 2020 Ford Edge SE we were very pleased with the sales person and the crew because they were able to help us in many ways that no other company would every do .. More

by m1cr0.v1b3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Graham
August 21, 2020

The staff at Ford Groves did a fantastic job helping us pick the right car for our family. Mr. Neff was incredibly honest when he priced our new car and valued our trade in. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Neff
Sep 30, 2020 -

Ford Groves responded

We are very happy to hear you had a great experience with us. It was our great pleasure to assist you! We truly appreciate your business and we welcome you to the Ford Groves family!

July 21, 2020

Larry did a nice job selling me what I hope to be a good used pick up truck. He was patient, responsive, and very professional. I would call on Larry in the future with any used car business I, or my More

by Dealerster
Recommend Dealer
Yes
Employees Worked With
Larry Kerr
Sep 30, 2020 -

Ford Groves responded

Thank you for taking the time to leave us a great review! We are very happy to see you had a great experience finding your new truck with us. We truly appreciate your business and welcome you to the Ford Groves family!

July 02, 2020

Very competent, courteous and knowledgeable assistance with purchase of new vehicle and installation of latest features offered through remote application on phone. No arm twisting, no hassles, and excep More

by A Driver.
Recommend Dealer
Yes
Employees Worked With
Gene Dewrovk
Jul 13, 2020 -

Ford Groves responded

Thank you for taking the time to leave us a review! We take pride in being hassle free and making the buying experience as easy, friendly and hassle free as we can. This review makes us very happy! We thank you for the review and your business. Welcome you to the Ford groves family!

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