53 Reviews of Folsom Lake Hyundai - Service Center
Service was excellent as usual. My advisor Mark was professional and kept me informed as service progressed. My advisor Mark was professional and kept me informed as service progressed. More
Very good in technical recommendations. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. More
Chase was very helpful in notifying me about the timing of my motor replacement. Though it took a little longer than expected, it was done well. When I arrived home, the battery was dead and I had to call of my motor replacement. Though it took a little longer than expected, it was done well. When I arrived home, the battery was dead and I had to call AAA for jumpstart. More
Maria was awesome. She provided additional information to get my car covered with my extended warranty. Thanks again Maria! She provided additional information to get my car covered with my extended warranty. Thanks again Maria! More
Their service department was super slow and didn't communicate well about status updates. Another costumer had the same issue but they had their car for a week and didn't relay simple things like an a communicate well about status updates. Another costumer had the same issue but they had their car for a week and didn't relay simple things like an air filter needed to be changed. Now she has to bring it back to get it changed out. Just not happy with their service department. Roseville was super efficient and helpful. More
I went over to Folsom Hyundai for service and Mark was the one who helped me. He was very polite and helpful and answered my questions. I also needed help figuring out some things about my brand new car a the one who helped me. He was very polite and helpful and answered my questions. I also needed help figuring out some things about my brand new car and he took the time to explain everything to me. I always leave Folsom Hyundai happy :) More
Maria is friendly, very helpful, and competent. She helped me getting to the bottom of my concerns She helped me getting to the bottom of my concerns More
This review is for Maria V. in the service department. I brought my car in for its first oil change & tire rotation. Maria promptly greeted me, registered the car for service & in the service department. I brought my car in for its first oil change & tire rotation. Maria promptly greeted me, registered the car for service & called an uber. After getting my vehicle back she followed-up with a text. I let her know my car was pulling a little after the tire rotation & she quickly got me in to correct the problem. The great customer service that i received is the reason i continue to go to Folsom. More
Jett provide excellent customer service and even called an uber to take me home and back to pick my car up an uber to take me home and back to pick my car up More