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Five Star Ford - Service Center

North Richland Hills, TX

4.5
409 Reviews
We realize that your time is valuable, so we have 42 service bays to promptly complete repairs on your vehicle on time, every time. Whether it's an oil change or a major maintenance repair, we will provide you with optimum service efficiency. Our Dallas Ford Service Department is the largest volume Ford service department in Texas. We use Genuine Ford or Motorcraft parts for our repairs and service appointments are available. The Ford Motor Company builds a wide variety of reliable sedans, fuel efficient coupes, flexible SUVs, vans and sturdy trucks. Our technicians are extensively trained to perform service on any Ford model including the Ford Edge, Econoline, Escape, Expedition, Explorer, Flex, F-150, F-250, Focus, Fusion, Mustang, Ranger, Transit Connect, and Taurus. We have special expertise servicing Medium Duty and Super Duty commercial trucks and vans such as the F-350, F-450, F-550, F-650, F-750, Econoline Commercial Cutaway, Econoline Van E-150, E-250, E-350, E-450 and the Transit Connect. If you own an out of production Ford model bring it to Five Star Ford for service. We frequently service Ford Aerostar, Bronco, Contour, Crown Victoria, E-Series, Escort, Excursion, Festiva, Five Hundred, Freestar, Probe, Thunderbird, and Windstar.

6618 NE Loop 820

North Richland Hills, TX

76180

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Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Caleb Rothganger at Five Star Ford

Caleb Rothganger

Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams at Five Star Ford

Chris Adams

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Johnny Tisdale at Five Star Ford

Johnny Tisdale

Service Drive Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Bobby Zelt at Five Star Ford

Bobby Zelt

Parts Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

March 22, 2024

David Hill was VERY helpful in getting my extended warranty activated. He made sure I fully understood all the detailss. More
by JOHNJOYSYL

Employees Worked With

Johnny Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Zelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graciela Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miller in the parts department has ALWAYS been an 'above and beyond'parts professional whenever I have a need for parts. I have been dealing with Steve for over 15 years now..

February 08, 2024

My service representative, caleb, was very attentive and kept me informed of everything going on. More
by b.shrake

Employees Worked With

Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.

November 04, 2023

Jason Howell at Five Star Ford NRH goes above and beyond- even years after you’ve purchased a vehicle from him. My family AND extended family have purchased multiple vehicles from Jason and will continue to More
by Mick

Employees Worked With

Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
Five Star Ford, North Richland Hills, TX, 76180