Five Star Ford Lincoln - Service Center
Warner Robins, GA
144 Reviews of Five Star Ford Lincoln - Service Center
I had an appointment (19 May 24) to get the Works oil change which include tire rotation. After 45 minutes the service manager came out and statement that all my lug nuts were bad and would need to be ch change which include tire rotation. After 45 minutes the service manager came out and statement that all my lug nuts were bad and would need to be changed. I agree to changing them because and I was afraid that if I had a flat I would not be able to get the tire off I asked how did they all go bad at one time. She stated that they would rust. I said that there as more of a chance of me winning the lotto than that happening on all four wheels and that I believe they were over torqued. The reason I take my car to the dealer for repair is that most of the time the tech are better trained with better equipment. Larry Deese 4789222731 lrdeese@cox.net More
Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you th amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you the truth, he doesn't do any un-necessary upselling. He knows his cars, he not some young kid they just hired. I have dealt with him over a decade. I will continue to use their service department as long as Billy is still there. If you want the honest truth, even if iot hurts, go to Billy- he will shoot you straight. Also side not- If your a consumer, stop relying on the dealership to give you a loaner, try in advance to set it up, they dont just have cars to hand out. I handled my own situation without my car, I didnt demand it from the dealer. You know cars break down, they are man made, so prepare for this. You guys also need to update the staff on all review sites- I see people who have been gone over a decade. You dont have recent employees- and that's on most sites I went to- Thats on the ownership. Again BILLY IS DA MAN More
I chose five star Ford Lincoln to use my starter loan to purchase a car and everything was a breeze. I absolutely love the positive energy Mr. Kenny Harris gave off. He made me a lot less anxious during the purchase a car and everything was a breeze. I absolutely love the positive energy Mr. Kenny Harris gave off. He made me a lot less anxious during the process and welcomed me with a huge smile. More
I took my car into the dealership to have the airbag replaced and Alex Hamlin in the service department was very helpful, courteous and nice replaced and Alex Hamlin in the service department was very helpful, courteous and nice More
this dealership is always a pleasure to visit Our shop this dealership is always a pleasure to visit Our shop adviser is one i always use, he is courteous and stays on top of what our car needs, and does this dealership is always a pleasure to visit Our shop adviser is one i always use, he is courteous and stays on top of what our car needs, and doesn't try to sell us anything we don't need. GO FIVE STAR More
I work owl shift and they got to me first thing in the morning did a great job and quick. Needed an oil change and have nothing else was open morning did a great job and quick. Needed an oil change and have nothing else was open More
Great group of folks in the service department. Genuine concern for their customers. I was helped by (3) individuals Nic, Alex, and Grant Veal. All 3 were super helpful and knowledgeable. I am very happy I concern for their customers. I was helped by (3) individuals Nic, Alex, and Grant Veal. All 3 were super helpful and knowledgeable. I am very happy I came there for my service work. More
I have purchased and serviced my vehicles at this dealership for years. They have always been nice and respectful. The work is always done right. dealership for years. They have always been nice and respectful. The work is always done right. More
I come here every time I have an issue with my vehicle, the service department is always very professional and friendly. I would 100% recommend this dealership to my friends and family. the service department is always very professional and friendly. I would 100% recommend this dealership to my friends and family. More