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Fitzpatricks Inc

Ansonia, CT

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102 Reviews

430 E Main St

Ansonia, CT

06401

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102 Reviews of Fitzpatricks Inc

October 13, 2023

Horrible customer service. Employees are very disrespectful especially Dave who’s in charge of repairs. He especially likes to talk down and belittle female customers. We bough More

by Adelaida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Oct 13, 2023 -

Adelaida responded

Where are the many photos Tracy Dechello took Dave? I guess she took those home with her too. What a bunch of liars. No honesty at Fitzpatrick establishment.

October 02, 2023

Brought my Jeep in for an 02 sensor and they refused to fix my Jeep, Told me my fuel tank was broken yet didn’t offer to fix it? What kinda service department does that? They verbally abused my Jeep on the More

by Illikal35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know they called
January 15, 2023

My second truck from this location Great people to work with Thanks for all your help Nick J More

by Nickjhilal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark & Mark
April 16, 2022

Who can honestly say that they enjoy the whole “buying a car” process? I surely cannot! I actually hate the entire process. But, buying a car at Fitzpatrick’s CJDR has shed light on the car buying experienc More

by chris112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fitzpatrick
December 17, 2021

Receptionist and and service manager were great people to deal with. I went in there confused and they steered me in the right direction from the issues with my car, to where to go in, free wifi, and pleasan More

by fabiolas4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist and Service Manager
August 23, 2019

Buying a vehicle from Fitzpatrick's We had an excellent time looking for our jeep,All the employees are so personable and very friendly. Mark was our sales representative hes made it a v More

by Jeep lover's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fitzpatrick
August 04, 2019

Great buying experience I live in a town with about one dozen auto dealers within 5 minutes of each other but prefer to travel 30 minutes to Fitzpatrick's because of the way More

by jbauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fitzpatrick
July 18, 2019

Great experience with honest people From the beinging of our conversations, Mark Fitzpatrick and the rest of the team were honest and forthcoming with all information, especially about p More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fitzpatrick
July 05, 2019

Working to meet customers needs Mark is very attuned to your needs. He listens and make suggestions on how you can get the vehicle you want. He follows up in a timely manner on all q More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fitzpatrick
July 02, 2019

Great Experience New Jeep! I traded in my Patriot and leased a brand new Cherokee. Fitzpatrick’s made it a smooth process and were willing to work with what I needed. New vehicl More

by ChristinaRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Minardi, Mark Bertanza
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