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Fitzgerald Toyota - Service Center

Chambersburg, PA

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30 Reviews

30 Reviews of Fitzgerald Toyota - Service Center

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April 18, 2024

Tyler is a great sales person. A consummate professional. He’s very knowledgeable of his products. I have always had very positive experiences with both him and Fitzgerald Toyota. More

by Matuzak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Fitzgerald Toyota Chambersburg responded

Thank you for the great 5 Star review!! We are so glad Tyler and the Fitzgerald Team could provide you with another positive experience.

May 17, 2023

I recently had my vehicle here for service, Noah was the service advisor and it should be noted that aside from some communication issues he did a good job. I dropped my car off on April 24 with details of More

by kjw
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Kauffman
June 20, 2022

Noah Kauffman is the epitome of service! He helped get my car into service and my issue handled seamlessly! He is a pleasure to work with and a consummate professional! More

by eswartz326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Kauffman
January 04, 2022

It was amazing to get a new car from this dealership and am happy with the car that I have now I fits me and I love it. More

by James juggins
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Scott Jr.
November 22, 2021

My issue is withe service, not sales.On 7/19/21 I had My issue is withe service, not sales. On 7/19/21 I had new struts put on my car. On 8/3/21 I returned because of a clunking noise. Service tech said More

by cpatti09
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Mckendrick
August 01, 2021

I had the pleasure of driving up from Maryland in order to work with Michael Scholl on purchasing my Lexus IS. He was very helpful and kind. It was also a pleasure sharing stories in between paperwork. I h More

by N.T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Scholl
Aug 18, 2021 -

Fitzgerald Toyota Chambersburg responded

We are happy to hear your experience with Michael was great and that you're enjoying you new to you IS! We look forward to helping you in your next vehicle search so enjoy it and we look forward to helping you in the future!

January 12, 2021

I have dealt with Tony in service since 2015 and three vehicles now. Tony is what great customer service is all about. He has always gone above and beyond to make sure his customers are satisfied with t More

by lnolan6177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Destefan
Jan 19, 2021 -

Fitzgerald Toyota Chambersburg responded

Thank you so much for letting us know about your experience! Tony has been doing this for some time and he strives to make sure our customers are informed and happy when they leave after their service! We really appreciate it!

August 17, 2020

Although the repair(s) took longer than expected, I'm please with the outcome. Eric went to bat several times for me with my aftermarket warranty company. Eric and the technician obviously didn't want to More

by johnny.ruppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mckendrick
Aug 24, 2020 -

Fitzgerald Toyota Chambersburg responded

Johnny, Thank you for your kind words! Glad to hear everything was taken care of and that you got your truck running like you need it to! We take pride in making sure things are done the right way! Thank you again!

April 14, 2020

Broke down in Transit, needed the fully packed truck towed and major repair. From our first call Tony was the most caring, conscientious service person I’ve ever encountered. Start to finish our exp More

by psmith55
Recommend Dealer
Yes
Employees Worked With
Tony Destefan
Apr 27, 2020 -

Fitzgerald Toyota Chambersburg responded

We're glad to hear everything worked out for you guys and to hear that Tony helped make a terrible situation better! He's very dedicated to our customers and it shows through this review! Thank you again and we hope all is well in the future!

March 05, 2020

Our certified used vehicle should have been covered under warranty with only 50,000 miles on it yet they tried to charge us $500 for a sensor that should have been covered porch coverage under warranty anyth More

by Mattkerrm
Recommend Dealer
No
Employees Worked With
Jelyn Waltz, Eric Mckendrick
1