3,186 Reviews of Ferman BMW - Service Center
Promptly greeted, attentively handled by a knowledgeable service advisor. Service advisor BJ Ferguson did an excellent job for me. He instilled confidence in me that my car would be taken care of. service advisor. Service advisor BJ Ferguson did an excellent job for me. He instilled confidence in me that my car would be taken care of. More
In general, my experience was excellent. I was very pleased with the level of customer service and friendliness. I felt frustrated when I was told I needed new brake pads even though they st I was very pleased with the level of customer service and friendliness. I felt frustrated when I was told I needed new brake pads even though they still had 50% life left. The conversation should have focused more on raising awareness and considering it as a future need rather than something immediately required. More
I had my BMW detailed. All day job. I was given a rental! Awesome Doing everything in the same day All day job. I was given a rental! Awesome Doing everything in the same day More
Exceptional service love working with Andrew Summerhill he is quick and efficient! I may come in upset but he makes sure I always leave happy! Please give him a raise! he is quick and efficient! I may come in upset but he makes sure I always leave happy! Please give him a raise! More
Ferman BMW provided an exceptional car-buying experience. Bill, my salesman, was fantastic—knowledgeable, patient, and attentive to my needs. I love my new car and highly recommend Ferman BMW to anyone in se Bill, my salesman, was fantastic—knowledgeable, patient, and attentive to my needs. I love my new car and highly recommend Ferman BMW to anyone in search of a top-notch dealership experience. More
Fair, open, honest, accommodating. Worked to achieve my goals Very please with the high level of service and felt very comfortable that I was dealing with highly professional people in Worked to achieve my goals Very please with the high level of service and felt very comfortable that I was dealing with highly professional people in all regards. More
Helpful, thorough service rep. Reliable repairs. Trusted dealership. Helpful, thorough service rep. Reliable repairs. Trusted dealership. Great communication. I highly recommend se Reliable repairs. Trusted dealership. Helpful, thorough service rep. Reliable repairs. Trusted dealership. Great communication. I highly recommend servicing your BMW here. More