Feldman Chevrolet of New Hudson - Service Center

The service department employees are always professional and they get the work done in a timely manner. Ron Wroubel was my advisor and he did a good job keeping me updated. I bought my car here at Feldman’s and they get the work done in a timely manner. Ron Wroubel was my advisor and he did a good job keeping me updated. I bought my car here at Feldman’s New Hudson and that is where I have always gotten it serviced. More

Service department was great, right on top of it, communication was spot on. Quote format was very complete and comprehensive. However, the repair was not completed right the first time and I had to communication was spot on. Quote format was very complete and comprehensive. However, the repair was not completed right the first time and I had to bring the vehicle back due to overheating a second time. More

The sales dept I would not recommend at New Hudson. Novi location does a great job 👍🏻. The service dept at New Hudson is hands down a great place. I have been going there 7 years and very satisfied. Novi location does a great job 👍🏻. The service dept at New Hudson is hands down a great place. I have been going there 7 years and very satisfied. My Perferred Service person is Pete. He is pleasant, informative and gets my respect. Thank you More

I made an appointment for my first oil change. Was told at checkin that it would take about an hour, which I thought was reasonable. After waiting more than two hours I inquired at the service des Was told at checkin that it would take about an hour, which I thought was reasonable. After waiting more than two hours I inquired at the service desk & was told my car was ready with an explanation that they were doing double duty at checkout. Handed me the fob and I had to hunt thru the lot to find my car. Car was impeccably cleaned! More

Always professional, courteous & up front about everything they do or what is needed, Trust them! everything they do or what is needed, Trust them! More

I was in on time and serviced on time compared to other dealerships that I have dealt with. I was happy with how quickly the service on my vehicle was done and how polite the service technicians were. dealerships that I have dealt with. I was happy with how quickly the service on my vehicle was done and how polite the service technicians were. More

Vehicle had warranty recall, Vince kept me informed on parts availability and scheduled a service appointment when they arrived. He kept me informed on the status of the service. parts availability and scheduled a service appointment when they arrived. He kept me informed on the status of the service. More

Service center was very courteous and knowledgeable. They where able to get all my maintenance done in a day. They where able to get all my maintenance done in a day. More

Dealership was very accommodating to get me in timely and offered great customer service too! offered great customer service too! More

Customer experience was as expected. They did EXACTLY what they said they would. The Young lady at the service counter was very knowledgeable and efficient in getting me both processed i They did EXACTLY what they said they would. The Young lady at the service counter was very knowledgeable and efficient in getting me both processed in and processed out. The Shuttle service was a great benefit as well and the lady driving the car was very pleasant. Overall superior customer experience! More