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Executive Jeep

North Haven, CT

4.7
1,336 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,336 reviews

June 05, 2024

Awesome experience as usual. Clean neat and professional No pushy service people and loved the video at the end , More

by STEVE-P71891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Grote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Executive Jeep responded

Steve, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 04, 2024

I took my jeep for service and everyone is very professional Jason kept me updated on my car, also they provide me with a ride home wild my car was on service also maria very nice and professional, More

by Montanezk787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your service experience with Executive Jeep. We appreciate your business and hope to see you again soon!

May 31, 2024

Very easy to deal with. The service person was not pushy. Liked that I could see what was done to my vehicle. The waiting time was as it was estimated. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Executive Jeep responded

Ann, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep; we look forward to having you as a valued customer for many years!

May 30, 2024

The service is always professional and prompt. Jason keeps the customers best interest at heart. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Jeep responded

Vincent, Thank you! Jason and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

May 30, 2024

I was updated frequently about how long of a wait I had. Staff was very friendly. More

by krys408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Gary, and for taking the time to leave us this wonderful feedback!

May 30, 2024

The sales associate told me I didn’t have to get my car serviced and he doesn’t feel comfortable working on it . I am going to buy a jeep for my daughter this year and I told him that and he said you can b More

by mbrody2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Executive Jeep responded

Good mor9ng i am sorry that you feel this way when a vehicle is a drop off for the day, we work the cars into the Schedule to be worked on throughout the day i understand the part was not in stock as well so if the vehicle was brought in in the morning or afternoon the part would have to have been ordered either way , the advisor simply stated because he said you were not happy that your warranty contract was valid at any Jeep dealer and he stated that because you told he you didn't feel comfortable us working on your Jeep if you would like to discuss any further please give us a call

May 30, 2024

Always great service. Jason alwYs communicates constanrly what is being done and its status. Something really awesome they are doing is that they are sent me a video of More

by SURFJAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Jason here at Executive Jeep. We appreciate your business and hope to see you again soon!

May 29, 2024

He was very thorough regarding my vehicle. I loved that they showed you a video so I know exactly what's going on. More

by moebiusumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Jeep responded

Moe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

May 29, 2024

Everything was awesome from start to finish. Can’t wait to come back for my next appointment More

by SCZAJA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 28, 2024

Tyler and staff at the service center were awesome getting me checked in, assessing the issues and recommending what should be done. Very helpful. The shuttle service by Maria was excellent. Very m More

by George_koltypin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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